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refund

I have cancelled my subscription due to not working remote any longer, I would like to request a refund of $171.49 that was billed on my credit card on @/20/24

Usage Report missing registered participants' name and email

I am testing my use of a Zoom account that I am using under a large educational institution's license. I want to set up Zoom meetings for virtual trainings that include pre-registration to aid in tracking participation. I successfully set up a test m...

Invitation Email Text

I purchased the Pro edition for 1 month to evaluate it. There is a description field that seems to only exist when creating an invitation from the website. There isn't a description field in the desktop app. The email invitation text doesn't include ...

Cannot disable passcode as an owner on free plan

Hello,I'm on the free plan. Up until a few days ago, my meetings (using personal meeting room) never involved passcodes, and that's the way I liked it. I did always use a waiting room and admit participants.For some reason something changed ~ Jan 16t...

Find Edited Meeting Notes Companion AI

I used Companion AI for the first time and received Meeting Notes that required editing. I used the Edit button but could not find an edited transcript to send to my attendees. To get a transcript to send, I copied and pasted to a Word document and s...

Company Cloud record meeting availability

Let's say the user was using zoom over the company license and made a cloud record of the meeting Would the video be available by link in case user's account will be blocked (in case user is not working in the company anymore)

Resolved! How can team member initiate and record calls on behalf of each other ?

Hey everyone, As a growing team, we are grappling with the following two issues: First: How can one team member start a call on behalf of another team member, for instance, when the person who has set up the meeting is sick or out of the office? What...

Dual Monitors Issue

I have been using Zoom for many months using by Windows 10 laptop and an external monitor with an HDMI connection. I have the "Use dual monitors" option setting checked in Zoom. When I share my presentation slides, the slides appear on my laptop and ...

Resolved! Zoom Desktop Application Will Not Launch (Windows 10) - Redux

This is a re-post; while trying to reply to a piggybacker on the original thread, the "accept solution" button was inadvertently clicked and there appears to be no way to undo that. Sorry about the repeat. When installed, the Zoom desktop app (v. 5.1...

Can't see users' faces on computer screen, but I see them fine on my cell. Help??

I use both my cellphone and my desktop computer screen to view zoom meetings, b/c I don't have a webcam or mic on my desktop but I like to see the screen larger than on my little cell. I use my cell for audio and for the camera. All was fine up until...

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refund

Usage Report missing registered participants' name and email

Invitation Email Text

Cannot disable passcode as an owner on free plan

Find Edited Meeting Notes Companion AI

Company Cloud record meeting availability

Resolved! How can team member initiate and record calls on behalf of each other ?

Dual Monitors Issue

Resolved! Zoom Desktop Application Will Not Launch (Windows 10) - Redux

Can't see users' faces on computer screen, but I see them fine on my cell. Help??

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2024 Khoros Kudos Awards!

What are Zoom Meetings?

Resolved! How can team member initiate and record calls on behalf of each other ?

Resolved! Zoom Desktop Application Will Not Launch (Windows 10) - Redux

Community Champion Program