Hey!

I have paid to have additional space to save more cloud recordings. Strangely I can't seem to predict how many files are produced with each recording. Sometimes it's 4 and at other times it's 7. When it's 7, additional higher resolution video files are produced but I don't know how to make that happen every time. 

Thanks in advance for any wisdom!

I am unable to remove a field when editing transcript in recording. If I wanted to completely remove a field as I believe it is inaccurate, Zoom only allows you to amend it and cannot delete it. It you remove all the words in the field, it gives you an error that says “The field is required”. The only workaround is to add a “.” Please can you give us an option to remove a field completely?

thank you

I keep having attendees tell me they're getting canceled notifications, but I'm not cancelling anything. SO I'll delete the zoom, and start over, just for it to happen again. I'm taking everything out of my outlook calendar before I create a new recurring event. Please help!

Hi,

1. for more than one year, I have been using some recurring meetings but for last few days two of them have got disappeared. I tried to find them in web portal thinking that they might have been deleted unintentionally but in vain. 
2. I still keep their joining liks and IDs through which I am still able to join them and use. But they are not shown on the main screen of Zoom app. why? where are they hidden?
   since the Zoom app has updated few days ago, the meeting icon is not found on the main page of Zoom app. So, where are my other scheduled recurring meetings? 

Regards, 

Jamia Abi Hurairah 

I went into “a meeting” link that was on my zoom this morning as the host and no attendees were there. I later received emails from two people who had signed up and said “we were in the meeting but it said the host was in another meeting”. I’m cofused as to what went wrong.  I don’t understand why they have a separate link.

This is a reacurring meeting and I want to correct this for the future.

Thanks for any help someone can provide.

I cannot even get as far as other threads where people report that it is not turning off.

Official support page...

https://support.zoom.us/hc/en-us/articles/360038247071-Managing-two-factor-authentication-2FA-#h_17e0d310-ba09-4565-87de-c293e0ea4607

...it says:

1. Sign in to the Zoom web portal as an admin.
2. In the navigation menu, click Advanced then Security.

here should be a [security] heading under [advanced].

When logged in, from a desktop browers, on my web portal, on the left hand vertical menu, there is:

Admin 

>blah

>blah2

﹀ Advanced
App Marketplace
Branding
Single Sign-On
Integration

1. So where is the " Security" subheading? I want to turn it off ALL extra security. If I lose or give out my password then let me suffer. All of this insane default security forced on everybody.

2. How is it that your own documentation doesn't match a generic seeming use case (mine)? I use only two different devices but may use the Zoom app and web portal on different browsers.  

Hi im hosting a meeting in about a week where there's some people who have paid for the whole meeting and some people who have paid for half of the meeting. And I want to know if there's any way I can remove the people that only paid for half the meeting or if I have to close the meeting so only the ones who have paid for the full meeting can join again.

Hello there,

I have problems with my zoom acount at the moment. I start a planed meeting as a host and everything is fine (Camera, sound, etc) Soon after I invitet a new Member to the meeting the problem shows up: At first the camera is freezing and then the hole meeting crashes and starts new after a few secons. Then the meeting is fine again for a few minitues and then the problem starts again.

I run Zoom on my windows 10 PC, newest update, I tryed all the simple stuff like deinstalation and reinstalation, deleting every other program that would use/confuse the camera maybe.

On my Ipad, same account, same meeting these problems are not showing up.

Maybe someone can help. Thanks alot in advance!

Hi,

my volume output changes while zooming sometimes. I think when give my monitor free I´m suddenly minimum 20% with a lower volume output. I became only aware of it, cause others members told. How to fix it?

Many thanx for your help!

kind regards - Thorsten

My Personal Room settings seems to have "Mute participants upon entry" set as a default because every time I turn that option off, it's selected again a few days later. I've been battling this issue for years now and it's just not practical to keep having to go into my Personal Room settings and turn off "Mute participants upon entry" every couple days. Anyone have an idea why this option keeps reverting back to being selected?