cancel
Showing results for 
Search instead for 
Did you mean: 

On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

"Slides as a virtual background" does not appear in local recording

isaaca
Explorer
Explorer

I'm trying to use the "slides as a virtual background" feature to record a voice-over on a PowerPoint presentation. In the Zoom app, the feature appears to work as intended (I see my slides and my face superimposed on the slides in the bottom-left corner). However, when I record the meeting to my computer and view the video afterwards, I instead see my face appear in a white box in the upper-right corner of the screen. I would like the video recording to appear as it does in the app: with my face in the bottom-left corner, and the slides as a virtual background.

 

FWIW, I have experienced this on both Windows and Mac systems, using up-to-date versions of Zoom (6.0.10).

 

Thank you!

1 ACCEPTED SOLUTION

bstrelko
Community Champion | Customer
Community Champion | Customer

IIRC this is a known limitation when recording.

Please be sure to report to Zoom Support directly - they will most likely consider this logical ask as a 'feature request', but it's still important for them to know that people are inconvenienced by the lack of functionality.

View solution in original post

1 REPLY 1

bstrelko
Community Champion | Customer
Community Champion | Customer

IIRC this is a known limitation when recording.

Please be sure to report to Zoom Support directly - they will most likely consider this logical ask as a 'feature request', but it's still important for them to know that people are inconvenienced by the lack of functionality.