Recently, I recorded a Zoom meeting with 7 participants. A few days later, I went to retrieve it, and it had three (3) recordings, each 12 seconds long, with the name of the meeting, the correct date, etc. The meeting was 1 and 1/2 hours long.  I was hoping to summarize that particular meeting,  but now I cannot. This has never happened before when I had one-on-one meetings. 

I have previous recordings, on my C drive, but again, not these. I did not have the cloud for recordings.

Thanks, CJ

Hello there!

I am using zoom on Ubuntu few days ago and since that, when I share my screen to give the remote control, it is not possible to do it, the options appear but not in bold letters, they are just decoration, it's not possible to click on it. can you help me please?

I've made the latest update and now participants (who also have the update) don't have any ability to annotate my shared screen. The option is turned on in settings, so I'm at a loss for what to do. I teach online and use the annotate option with my pupils all the time, so I'm hoping that someone can help me out. Thanks.

I installed zoom new vision 6.0.2, I face a problem, I start a new meeting, but I can’t see my participants video on my screen when I share my document, I need to stop sharing my documents and switch to Gallery view, I can see participants video. But my meeting participants can see other participants videos on their screen, what happened, who can help me?  Thank you 

Hi,

I'm an independent contractor meeting with customers every day over Zoom, and I just got a new M1 MacBook Pro as much of my business is done on Mac. However, as I now run parallels since M1 Macs no longer have access to Bootcamp, I'm encountering an issue I never had before. Zoom no longer allows me to have virtual backgrounds up which is a problem as I work from home. It just says, "your devices does not support virtual backgrounds". This doesn't make sense as I can use them just fine when running on the Mac side of things. And yes, I know I run both Mac and Windows simultaneously on it, but it's a lot easier to have them both on the Windows at the same time for what I do. Is there anything I can do to fix this problem?

I have a Logitech Brio camera, and a Radeon RX Vega graphics card, with two monitors.

I am running Windows 11.
When I check my task manager, my CPU usage is below 20%, my memory usage is below 60% and my GPU is running at 5% with it's memory below 3% usage.

So, everything looks pretty good with the hardware, but every time I use Self-View with Zoom, my camera lags horribly.  (I'm not sure how much it improves for the other people in the session, but at least I'm not totally distracted by my jerky lags with self-view on).

With Google Meet I do not have this problem. The camera in self-view is always perfect.

But, in Zoom it is always major lag.

I should add that I can the other person in the meeting is 100% fine; while I am lagging like crazy!

Any advice?