I have a paid service and I play a video with audio which I want to share screen with other participants. I have done this for over a year or more without any issues. Last evening and today I found the video played fine on the shared screen computer but on participants computers the video played fine but the audio kept dropping out numerious times whilst the video played. It was so bad that I had to disbandon the meeting. I tried it again today with other videos I have played in the past without a hitch but I have the same problem now happening on these payed videos. Has zoom changed something that is impacting on our playing videos. We have a weekly zoom meeting and I am rather bothered about this. Can you give me some support please

We are hosting a meeting for our board where we need to allow them to 1) vote via the poll function ajnd 2) unmute themselves (after we do) to ask a question.  But we don't want to see all the video off boxes in the Gallery OR Speaker view.  I have attended other board meetings when this has happened but can't seem to enable it in Meeting mode.  I know Focus disabled video to each participant but the black boxes are still visiblewith participant names.  Any ideas?

Hey, I mostly use the Q8 for music captures but sometimes I use it for addtitional security for the house when I am at work or something. Today I recorded it for 4 hours while I was out and it shows this full 4 hours on the camera's file display. But when I load it up on the computer, it only shows about 56 minutes. Furthermore, I changed the name of the file to make it easier to find on the laptop and now it only shows the 56 minute version on the computer and not at all on the Q8. In fact, files on there with any other name other than the 'Zoom insert number' they were given automatically are not coming up on the Q8 either (only on the computer). 

Additionally, different issue but at some point OBS (which I use for streaming with the Q8) stopped detecting the video and only displays the audio now. Anyone help with any of these issues? Thanks.

I need to get access to my Zoom meeting logs to see when I had attended meetings this past week. 

Unfortunately, I'm not a paid member so I don't have direct access to my logs. 

Is there any other way around this? Can I get my logs without a paid subscription?

No me permite compartir audio, me dice que desactive el aislamiento de voz pero no aparece ninguna opción para hacerlo, me sale la siguiente ventana: 

Desactivar el aislamiento de voz

El uso compartido de audio funciona mejor cuando "Aislamiento de voz" está desactivado. Para desactivar "Aislamiento de voz", vaya a Centro de control en la barra de menú, haga clic en Modo y seleccione "Estándar"

I know I can download the individual responses to a poll I conducted on Zoom Meetings, however is there a way to view the combined responses? When you launch the poll during the meeting you're able to see the results nicely displayed and share those with participants. I was hoping I could view them in this format after the meeting but have not found a way to do that. Would appreciate any suggestions. 

When the meeting was set up in zoom we chose to record to the cloud. When we went to retrieve the recording, there was only 5seconds of video. Not sure what happened but it appears to have happened again today with another meeting. Any way to retrieve the recording? Any ideas why the recording was incomplete? We are not near our storage limit.