About aileenfelix

aileenfelix · 2025-11-12 01:05 PM

As a Customer Success Manager, I often see users get excited about Zoom AI Companion's ability to summarize meetings—but many don't realize that we have a powerful feature that makes those summaries perfectly structured for common meeting types.I'm t...

aileenfelix · 2025-11-12 10:55 AM

As a Customer Success Manager, I often see users get excited about Zoom AI Companion's ability to summarize meetings—but many don't realize that we have a powerful feature that makes those summaries perfectly structured for common meeting types.I'm t...

aileenfelix · 2025-10-17 01:46 PM

Hello, Zoom Community! As a CSM, my goal is to help my clients get maximum value. So, when I hear a great success story, I have to share it!I recently sat down with an IT Manager, for our Business Review. She's always under pressure to manage costs w...

aileenfelix · 2025-07-23 11:40 AM

You know how Zoom is always coming up with new ways to help us connect and collaborate? Well, get ready for something really cool: Zoom Clips Custom Avatars! I am so excited to share this feature because it adds a personal and dynamic touch to how we...

aileenfelix · 2025-04-23 03:11 PM

I'm excited to share a game-changing feature from Zoom that’s designed to streamline your workflow and help you stay on top of your to-do list: Zoom TasksSo what is Zoom Tasks? Zoom Tasks is a new feature in Zoom Workplace that leverages on AI Compan...

aileenfelix · 2025-11-04 10:39 AM

Hi la5674 - welcome to the Zoom Community. I'm sorry to hear you cancelled your services already. We appreciate the time you spent with us. Below are my recommendations: 1. Please reach-out to your Account Executive and notify her about this cancella...

aileenfelix · 2025-11-03 12:47 AM

Hi Waynegolds - thank you for joining the Zoom Community. At the moment, we don't have the ability to pin apps on the meeting toolbar. But, as a workaround, you can automatically launch the app at the start of your meeting. Just click on "Apps" from ...

aileenfelix · 2025-11-03 12:34 AM

Hi happymonday - welcome to the Zoom Community. Since the current invoice is already generated, you will likely not get a refund for the Cloud portion. But, I would recommend the below options: Cancel the subscription via the Zoom Web Portal so it do...

aileenfelix · 2025-11-03 12:21 AM

Hi @BewilderedBob - welcome to the Zoom Community. Absolutely. You can use your PC for the video and your phone for the audio in the same Zoom meeting, it's the perfect workaround for a faulty mic. Open the Zoom meeting link on your PC and join the m...

aileenfelix · 2025-09-04 12:26 AM

Hi kba_mook - welcome to the Zoom Community. Possibly, it's tied back to the contract terms you agreed to. Since you're on an annual plan, you're most likely locked into that agreement, and you won't be able to cancel unless your contract has a speci...

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Level up your AI Companion Meeting Summaries with Zoom's Pre-built Custom Templates

Level up your AI Companion Meeting Summaries with Zoom's Pre-built Custom Templates

How an IT Manager Turned the Zoom Workplace Dashboard into a Strategic Tool

Introducing Zoom Clips Custom Avatars: A More Personal, Human Way to Communicate on Zoom!

Don't Miss Out: Start Using Zoom Tasks Today

Re: Dispute Renewal

Re: Pinning an app to the toolbar

Re: Request for subscription refund

Re: Simultaneous connection (PC and phone) to same Zoom session

Re: Regarding monthly webinar subscription cancellation

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