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Unable to see record button despite Cloud Recording enabled

wuergeengel
Newcomer
Newcomer

‎2024-07-27 07:50 AM

I am experiencing an issue with my Pro account where the "Record" button is not appearing during my meetings, even though I have enabled Cloud Recording in my settings.

Here are the details:

  1. I have disabled local recordings and enabled Cloud Recording in my Zoom account settings.
  2. I am the host of the meeting.
  3. I have verified that Cloud Recording is enabled in both my account and group settings.
  4. I have ensured that I am using the latest version of the Zoom client.

Despite these configurations, the "Record" button is not visible during my meetings. 

Could you please assist me in resolving this issue? I would appreciate any guidance or steps I may have missed to ensure the "Record" button appears during my meetings.


Thank you for your support!

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