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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

Unable to see record button despite Cloud Recording enabled

wuergeengel
Newcomer
Newcomer

‎2024-07-27 07:50 AM

I am experiencing an issue with my Pro account where the "Record" button is not appearing during my meetings, even though I have enabled Cloud Recording in my settings.

Here are the details:

  1. I have disabled local recordings and enabled Cloud Recording in my Zoom account settings.
  2. I am the host of the meeting.
  3. I have verified that Cloud Recording is enabled in both my account and group settings.
  4. I have ensured that I am using the latest version of the Zoom client.

Despite these configurations, the "Record" button is not visible during my meetings. 

Could you please assist me in resolving this issue? I would appreciate any guidance or steps I may have missed to ensure the "Record" button appears during my meetings.


Thank you for your support!

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