Hello,

We use the Zoom addin for Outlook/O365. We use this in our VDI environment but it is now not working and giving a network connection error when trying to schedule a meeting using the add in. Weird thing is, the add in works outside of VDI using local resources on a laptop. Another test was done using a domain admin account and logging into Outlook using a regular user and the add in worked fine. So, it seems like its based on a windows permissions issue. We have tried allowing modify access to the Zoom folder and the folders associated with Office but it didnt work. Only the admin account seems to have enough privileges to get the add in to work.  We were also able to rule out the firewall by allowing one virtual machine wide open access and we still got the error. 

Has anyone gone through this issue?

We are a recording studio. We run two zoom links. One in the booth and one in the control room. Our system requires that we mute the booth feed in the control room but not to other participants. If we are the host, when we mute the booth it cuts their feed entirely. This did not used to happen. Is there a way to mute only what we hear in the control room?

Hi,  I followed the following instructions to get my remote control option back and it still is not there.  Any other solutions?

Are there any issues with the remote control option?  I was using it with a student in the morning and then in the afternoon it disappeared.  I follow the directions from the following solution and still doesn't work.

The following steps should help get the old installation cleared, and get Zoom reinstalled and working for you.
Could you please run the CleanZoom application in the attachments, and then restart your computer when it's finished?
Once done restarting please visit this link https://zoom.us/support/download this will automatically download the newest version for you.
Please install this version once downloaded.

Did all this and still not there!  Really need this option for my students.

Thank you

As admin for hybrid meeting I need to show off site participants on one screen (a projector for in person meeting participants) but that display also shows poll results and chat that I would like to not show to the group.  I can set up poll questions via the browser on the other screen (while other people are speaking - this is for Toastmasters a speaking club) which works well but I would like to only show the participants on the projector.  Is there a way to do this?  This is with  Windows 10 laptop.

I had a personal zoom account. My club obtained a paid account and I was made a user and agreed to switch accounts. The admin started a meeting last night and made me the host. I recorded with the option to save to the cloud. It was a 2 hour meeting. How do I find that recording?

Also, what is the impact on my personal account now that I switched? I would like to be able to choose whether to open my personal room or the club’s room. How do I do that?

When I attach my Zoom Meeting invitation to an email and when the recipient clicks on the link to join the meeting, they get a box that says host in another meeting!   I have used my account and a friends account to see if this is just my account or if it's universal when I host a meeting.    So far I cannot get a consistent result where they can join the meeting and be admitted by the host.