I have two computers. I installed Zoom on one of them, and everything works fine. However, when I installed the software on the second computer, the camera image quality is poor, the software looks different, and the interface is a bit different with fewer functions. Virtual background support is available but it doesn't work well; only the head is visible.

It's strange because both computers have the same version of Zoom, the same camera, and the same operating system, Windows. Both computers are the same:

• Windows 10
• The latest updated version of Zoom - 6.1.6
• Brio 500 camera

The computers have different specifications. Here are the details of the problematic computer's processor:

Processor Name: i7
Intel® CPU: Original 0 2.50GHz
Configuration:

• 1 Processor - 4 Cores - 8 Threads
  Frequency:
• 2593.81 MHz (26 * 99.76 MHz)
  Multiplier:
• Current: 26 / Minimum: 16 / Maximum: 29
  Architecture:
• Sandy Bridge / Stepping: B2 / Technology: 32nm
  CPUID / Ext.:
• 6.A.2 / 6.2A

My zoom is integrated with my outlook. I use to get a red calendar icon when I had a meeting on my calendar (even meetings outside of Zoom example Teams).  My software was updated to Zoom Workplace and now I no longer see the 'activity'  icons updated to a red flag when in external meetings. Would anyone know how to fix this. Thanks!

When I click "Schedule" it brings up a window with a spinning icon and never gets past that. *see attached*

I completely uninstalled the app. Reinstalled it. Same problem. 

I tried logging in with 2 different accounts. Same problem. 

I'm able to join meetings, but just not schedule them. 

Any idea what's wrong??

HI!  HELP!! Please!  Last week I was using the blurred background in my meetings and it worked fine. But Friday, I held up a book to show the cover and it was also blurred. Even though you could see my face to the back and side of the book and it was clear. So the background was blurred and the book in foreground was blurred. I was between them and I was clear!  What the heck!  Please help!  Thank you!!

One of my team members' recordings are not appearing in our shared cloud storage making his meetings opaque to the rest of the team. I have checked his user settings and am sure I have configured something incorrectly.

The ideal outcome is that his, along with all of my team members, when they record customer meetings, those recordings flow into the "Recordings and Transcript Management" tab for transparent meeting sharing. 

Thank you in advance for any help you can provide. 

Hallo zusammen,

mit der Zoom Workplace-App  komme ich nicht mehr in meine Meetings auf grund der Fehlermeldung: "Die Anmeldung über E-Mail ist deaktiviert". Eine Anmeldung ist aber nur über die Apple ID möglich mit der ich nicht bei Zoom registriert bin.

Gibt es irgendwelche neue Konfigurationen, über die ich nicht informiert bin?

Es hat bisher immer funktioniert :-(.

Über einen Tipp wäre ich sehr dankbar.

I have used the same reoccurring link for a long time. I have not changed it. When guests click the link to join my meeting, it tells them "Host is in another meeting". I am not in another meeting. I am in the meeting they have the link to join. I don't understand why this is happening since the update. Can anyone help?

I join a meeting on my MacBook, then zoom becomes unresponsive. I cannot click on anything (Unmute button/camera/chat/minimise screen etc) However, I can see everyone, and hear everything but I cannot do anything from my end. I have looked through the settings, restarted my computer a number of times, updated what needed to be updated. Still, the problem persists. Can anyone help?