I'm looking forward to testing out this sign language interpretation in a zoom meeting tomorrow. We will have two hired interpreters that will transition every 15 minutes. We've tested this out and it looks great live, but we also need a good recording for archival purposes. For the recording, I've enabled the sign language interpreter recording in my "Settings," however this seems to just trigger a separate video file of the ASL interpreter along with a separate speaker view video file. Is there no way to have a recording that has both speaker view + interpreter in the same video file when you download it from the cloud - or are separate video recordings our only option? I'm also curious if a "local" recording to someone's local machine will trigger a different view as a workaround to see that ASL interpreter.

Thank you in advance for any advice! 

When schedulling a meeting directly through Google Calendar using the Zoom for Google Workplace Add-on, and when adding video conferencing to the meeting, there is not an option to add an already existent link - is this possible to change through settings or it's not technically possible?

Eg. someone creates a zoom link directly through the app, that I then want to add to a calendar event but the add-on doesn't allow me to - it just creates a new zoom link without allowing edition.

When I schedule a new meeting and provide email addresses for my attendees, I expect them to get a robot-generated email invitation. They do not. And when I select "iCal" under "Calendar", I expect them to get a calendar invitation. They do not. Why? Might I have missed a critical preference setting or option?

How can I troubleshoot this?

I’m using the current latest Zoom version on MacOS Sonoma 14.1.1.

The blue start and stop is not working on trimming a recording. It is trimming the wrong portion or not doing it all. I do not see any videos on how to properly trim a recording. I just need to trim off the end of the recording and if I use the blue sliders it is only keeping that portion that I wanted to remove. Also AI support does not how to answer that question. 

Hi, I have scheduled a meeting VIA Microsoft Bookings with someone, but was never sent a link. I had a previous meeting through the same site this morning and when the time came, a link was never given and I ended up missing the meeting so I know that the link will not be provided upon meeting time. I have tried talking to your AI robot thing to help me with this problem but that just made everything worse and now I think I might be crazy. I did get a confirmation email about booking, but there is no link or directions. Please help me before I lose my ever-loving mind. How do I join my meeting tomorrow?

Hi there,

We have 7 users on our work account—1 owner and 6 members, all of whom are licensed. However, when scheduling meetings from the owner's account, I'm only able to schedule for 3 of the users instead of all 7.

Does anyone know how to resolve this so that I can schedule meetings for all users?

Thanks in advance!

I would like to have a feature to clear all the annotate of my drawings in Zoom apps right now, I have to use track pad to go to the 'Trash' option and then delete it which is time-consuming in Zoom meetings. It would be better to have some shortcuts using the keyboard to clear all my drawings when using annotate.