I have a pro account. 

Every single thing I've read about how to record myself and the person I am talking to side-by-side fails. I have 'pinned' each of us, I have gallery mode setting in place, I have recorded to the cloud in place.

Yet, once a recording is done, each speaker takes up full screen when talking and toggles back and forth. This is maddening. 

I am preparing to cancel my account and ask for a refund. 

My camera is working. In zoom settings it works, too, when I am the host of a meeting, but when I enter a meeting I get the message that zoom does not detect the camera. Even when I go into the settings it works, but at the same time it doesn't work in the meeting.

Hey there,

I've been using Zoom on Mac for years and share my iPad notes regularly via a wireless connection.  Earlier this week, after such a share, I went to reconnect the iPad screen and the iPad no longer showed the zoom sharing option to accept (Doesn't show on iPhone either leading me to suspect a Zoom setting/issue). The regular airplay options are listed, just not Zoom. Airplay works, as does a wired connection. I may have been distracted and 'cancelled' a pop up when I initiated the screen share on the Mac, I'm not sure. I've deleted and reinstalled the program on the Mac. I've walked through what I know are Zoom screen sharing options and they work, just not the iPad. Seems as if the IOS devices aren't receiving the sharing request from the Mac's Zoom program.

Any thoughts or directions?

I am unable to get video on a zoom call when I was previously able to.  When I click and turn on the video, a locked padlock is appearing on the screen and there is not self image.

Any suggestions for how to solve this so that I can once again be able to get video of myself during the zoom meeting.

Thank you.

Regards,

I have never used OBS before, but I've got it set up exactly as it says to do in numerous tutorials. I've used VB virtual audio cables and Voicemeeter and neither of them work...EXCEPT when I am testing the mic and speakers in Zoom and even then it is choppy. Everything in OBS is properly configured, and everything in Zoom is properly configured. I'm using Windows 10 with most recent Zoom desktop client and I don't know what else to do. It's very frustrating, especially because I can hear the sound to some extent when I'm  testing. As soon as I click out of the test window, the sound cuts out again.

Anyone know how to deal with this?

Hi everyone,

I’m Darshan Hiranandani, trying to figure out what the default font family is for Zoom’s web interface and SDKs. Does anyone know what font Zoom uses by default for these platforms?

I’d appreciate any insights or if someone has this information readily available!

Thanks!

Regards

Darshan Hiranandani

I use Zoom Workplace 6.2.3 on a Mac. My organization has cloud recording that is turned on for meetings.

I've reproduced this problem with 2 different computers using 3 different sound cards. When I'm in the meeting everything is fine, but the recorded video file only has sound in one channel. I'm not doing anything interesting with stereo imaging but it's annoying to have audio in one channel only when it was recorded in 2. I've double checked everything on my end - sound card, inputs etc and as I said it seems fine in the meeting and I have reproduced it on another sound card and even another laptop (all Macs tho; I don't have Windows to check). Is this a software bug being worked on? Or am I missing something obvious? Thanks.