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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Unauthorized Access to Zoom Classes from Microsoft IPs

We have implemented a system where teachers receive an email with the Zoom class link 15 minutes before their scheduled class. Recently, many teachers have reported an issue where an unknown host joins their Zoom meeting, accepts participants, and th... Show more

We have implemented a system where teachers receive an email with the Zoom class link 15 minutes before their scheduled class. Recently, many teachers have reported an issue where an unknown host joins their Zoom meeting, accepts participants, and then leaves the meeting shortly after without any further actions.

After thorough investigation, including scanning our web logs and checking the IP addresses of the participants, we found that all the unauthorized access attempts were coming from Microsoft IP addresses (potentially Safe Links or Microsoft 365 services). This was corroborated by a similar issue reported on  Reddit, where we identified matching IPs.

Additionally, our SendGrid logs confirmed that the Zoom links were clicked twice within a minute for all the affected users, which aligns with the issue timeline.

Request for Assistance:

We are seeking guidance on how to prevent these unauthorized accesses. Specifically:

  1. How can we prevent Microsoft services from automatically accessing our Zoom links?
  2. Are there any specific settings or configurations within Zoom or our email system that can help mitigate this issue?

Any assistance or recommendations would be greatly appreciated.

Thank you for your support.


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Resolved! Using external webcams for Zoom calls on iPadOS17?

Using external webcams on iPadOS17 is now supported. It works for Facetime. But I have not been able to get an external webcam working on my iPad for Zoom calls, despite having updated my iPad to iPadOS17. Are there settings to make this work, or per... Show more

Using external webcams on iPadOS17 is now supported. It works for Facetime. But I have not been able to get an external webcam working on my iPad for Zoom calls, despite having updated my iPad to iPadOS17. Are there settings to make this work, or perhaps use of external webcams on an iPad is not yet supported by Zoom? 


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Zoom plugin not using Normal template in Outlook (Microsoft 365)

When I create a regular meeting in Outlook, it uses the Normal template, which is set for the Calibri 11 font. When I then add a Zoom invite, using the Add a Zoom Meeting button in the toolbar, it adds the invite and text with the Aptos 12 font. This... Show more

When I create a regular meeting in Outlook, it uses the Normal template, which is set for the Calibri 11 font. When I then add a Zoom invite, using the Add a Zoom Meeting button in the toolbar, it adds the invite and text with the Aptos 12 font. This may not seem major but it adds a lot to my workload when I have to edit the font each time for each invite. How do I tell the Zoom plugin to use the Normal template, which is set for Calibri 11?


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Cannot resize or move shared screen after upgrade to Ubuntu 22.04 LTS

VersionsUbuntu 22.04 LTS (runnning on X, not Wayland)Zoom Client 5.10.4 (2845)Steps to reproduceOpen a new meeting or join an existing meeting.Let somebody else share her desktop.Maximize the shared desktop screen if not already so.DescriptionOnce th... Show more

Versions

  • Ubuntu 22.04 LTS (runnning on X, not Wayland)
  • Zoom Client 5.10.4 (2845)

Steps to reproduce

  1. Open a new meeting or join an existing meeting.
  2. Let somebody else share her desktop.
  3. Maximize the shared desktop screen if not already so.

Description

Once the window is maximized, it seems to be impossible to resize it to a smaller size. It also is not possible to grab the shared window and drag it around, moving it to another screen. This behavior seems to occur either since the upgrade to Ubuntu 22.04 LTS or the Zoom Client.


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Resolved! Opening 2 windows

This is such a simple problem, I can barely believe I need to ask. My ZOOM software was many months old, so I installed the latest just now and rebooted my Windows 10 PC. I started ZOOM as usual, but I only get 1 window, the one with the controls alo... Show more

This is such a simple problem, I can barely believe I need to ask.  My ZOOM software was many months old, so I installed the latest just now and rebooted my Windows 10 PC.  I started ZOOM as usual, but I only get 1 window, the one with the controls along the bottom.  I have always had a second window, which I use for the speaker, and use the first window for the gallery.  I can't find a way to open that second window. 

 

In addition, ZOOM is not showing the feed from my camera.  In video settings it identified the correct camera, but it is only showing my background;  no video at all. 

 

Help!


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Custom Background - Unable to Add

I am following the instructions for adding a custom background image (iMac - OS Sonoma 14.5). I have a Zoom Workplace Pro accountIn the navigation menu, click Room Management then Zoom Rooms.Click the Account Settings link.Click the Account Profile t... Show more

I am following the instructions for adding a custom background image (iMac - OS Sonoma 14.5). I have a Zoom Workplace Pro account

  1. In the navigation menu, click Room Management then Zoom Rooms.
  2. Click the Account Settings link.
  3. Click the Account Profile tab.
  4. Under Setup, locate the Background image for Zoom Rooms setting.

But when I get into Zoom Rooms there is nothing else, no account settings link or account profile tab -- what do I do now?


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recorded meeting

Following todays meeting, Zoom was uploading/downloading my 3 hour meeting for playback.  I am unable to locate the file.  Any assistance will be appreciated. 

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Ip address and detail of a participant

Hey, We were running a meeting today and got trolled by a naked person. Is there a way to find out their IP address so we can pass this onto the police? 

 

Thanks

S

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Zoom Desctop auto uninstalls

On my laptop. the zoom desctop client uninstalls itself randomly. i can even sit in a meeting and it uninstalls itself. just today it has happended 4 times from 8 til 12. I have tried the following: Forced uninstall then installChecking app security ... Show more

On my laptop. the zoom desctop client uninstalls itself randomly. i can even sit in a meeting and it uninstalls itself. just today it has happended 4 times from 8 til 12.

 

I have tried the following: 

  • Forced uninstall then install
  • Checking app security in case windows 11 have a problem with the app and found NOTHING
  • added zoom to trusted apps
  • updated apps and windows

Stil. uninstalls itself..... i am turning to hatespeach!


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Unable to annotate others' shared content - latest zoom update

I just updated my Zoom (Version: 6.1.5 ) and I can no longer annotate content that is shared by other people. I can only annotate when I am sharing my own content. I noticed that the zoom version before this one had a little pencil that would appear ... Show more

I just updated my Zoom (Version: 6.1.5 ) and I can no longer annotate content that is shared by other people. I can only annotate when I am sharing my own content. I noticed that the zoom version before this one had a little pencil that would appear which would enable annotation. However, this pencil button as been re-integrated back into the regular Zoom nav bar in this latest version of zoom (6.1.5). I am on a MacBook Pro (Running OS 12.5).

I tried to to trouble-shoot by:
- updating to latest version of Zoom (Version: 6.1.5 )

- reinstalling the latest version of Zoom from the Zoom download center

- restarting my machine

- checking advanced settings for screen sharing / annotation (both on my account, and on others' accounts)

- testing calls with a number of other users 

Cannot find a way to solve this. 


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