Hi Zoom community, 

I'm hoping you can help me with an issue we're experiencing lately. When we set meetings with an alternative host (in the same organization), they use their unique link to enter the meeting. However on doing so they are asked to register and then being told the host cannot register. They are then unable to enter the meeting at all unless using a different email address. Any advice in relation to this issue would be appreciated. 

Many thanks

Hello there!
I had a conversation with someone on support last month and they told me if I had a basic account, I could administer my companies main Zoom and access recordings, etc.

When I set this up originally and logged in to my new Basic Account it would show underneath my main information the Account that I managed / administered and let me access it. 

It's no longer showing up and I've been asked to share recordings. I had no trouble doing this before now. Has this disappeared for anyone else? How do we access the accounts we admin now?

I just attempted to schedule a 45 minute meeting and I am unable to select from the Minutes - drop down menu doesn't appear. Hours works just fine. Please fix it. I often schedule meetings for less than an hour and for more than hour. Or, is this one of Zoom's 'improvements" like no longer showing the number of recurring meetings remaining. I'm still mad about that. You tech people don't take into consideration the people behind the scenes booking these meetings.

Another problem: when trying to submit this post I typed Scheduling Duration of Meeting under Topics, but apparently I have to choose from predetermined topics. I selected a topic and got the error message: The following topics are not available here: Scheduling duration of meeting. I removed that wording and selected a topic but it insists my non-topic is still in the Topics field. Zoom is having too many issues lately 😞

1. I would like to assemble separate files of a shared screen file and a speaker view file together. Can I do this?

2. I record 3-hours meeting, but the recording files are separate into 2 files. I would like to connect these 2 files together. Can I do this?

Hello! I was wondering if you have any ideas why the mouse control in the screen share option is not working on my participant's end. I already gave remote control access to the participant. Although I can see the mouse moving on his/her end, it doesn't perform the function to "CLICK" or select whatever you want to do with the accessed screen.  In short, the mouse control access given to the participant only lets him/her move the mouse and nothing else. Please help.

i can not login to my account in my phone. i deleted the app and installed it again. changed my password, tried the Gmail and password and the fast by Gmail option, nothing works. i can not join any zoom links with my phone, and i have no problem with my account on the pc, before and after i changed the password. i have to fix it soon. there are no updates available to do