Hello Zoom family:

I've downloaded the Zoom Workplace APP(Version 6.3.5)on my macbook pro m4.

When I try to turn off the virtual background and click the 'None' option from the Virtual background, it still shows me a background (a picture of trees and waterview), but I'm unable to get rid of it.

Does anyone have this same problem?

I appreciate your help.

Hi all. I am a tutor, and I have been using Zoom on my ipad for years. Recently, when sharing a worksheet from my files, the annotations from my students appear in the wrong spot on both screens. This is so frustrating. I have tried all the bot solutions, and I even purchased a new ipad, thinking my device was the problem. I never had a problem before the new year. Any help would be appreciated.

I am not able to share sound while sharing screen on zoom anymore. I am a Mac user. I am used to share my screen to watch videos with my friends but one day it suddenly stopped to share my computer's sound. I have tried everything I could find out on the app. I have tried re-installing the zoom app and restarting my computer. I have selected all the different types of audio sharing options(Off, mono, stereo(high-fidelity)). When I select mono or stereo options even I can't hear sound of the video but when the "OFF" options is selected while screen sharing, I can hear the sound fine but other people in the meeting can only hear the dialogues of the video and not the background music, which is very strange to me(I was playing the video on VLC media player). I am not sure of the uniqueness of the problem so if anyone else have faced it and knows how to solve it please help. Thanks!

Running most recent versions of Windows/Office/Zoom.

I have a pen tablet that works well with PowerPoint, but as soon as I turn on screensharing in Zoom the cursor becomes invisible while over a white background in the slide while in presentation mode.  If I use the pen to annotate (ppt annotation, not Zoom annotation) it becomes really difficult to work with it.  I have been using it without this issue for about a year, so this behaviour is new but I'm not sure if it is a result of updates to the Zoom client, Windows, or PowerPoint.

According to meeting attendees, they can see the pen cursor, so this seems like it is probably a Zoom issue, but I can't be sure.

Edit:  Just tried this in MS Teams and the result was exactly the same (missing cursor over white areas), so I guess this is not a Zoom issue after all.

I can use the Zoom annotate as a workaround, but I prefer to use the native function in PowerPoint for a number of reasons.

Our company had a zoom meeting on 1/20/2025. We had a few people on Zoom and some people in person. One of the people on Zoom shared their screen and Spotify showed up first then there was a XVideo that showed up at 18 minutes and 23 seconds in to the meeting. We can't see who shared the screen because the recording doesn't have who the participants were. Is there a way to check after the meeting who the participants were and who shared the inappropriate video? 

Zoom camera won't while OBS app is open, and the Video Capture Device is selected.  I believe it's a compatibility issue with my Microsoft Surface Laptop *7th Gen) with a Snapdragon X Elite (12 Core) Processor.

Both OBS and Zoom have the latest updates, I have reinstalled, rebooted, open OBS first then Zoom, etc.  I also installed the regular version of Zoom for windows and tried the ARM version of Zoom and still have the same result.  I've also look at the camera privacy settings.   OBS video does work in MS Teams. 

Please let me know if there is a workaround, patches, or setting changes I can make to resolve this issue.

Thanks

I am a Zoom Pro One subscriber. I'd like to have people call into my meetings using their phones but I don't know how to activate this feature, or the how include dial-in phone number and meeting passcode in my meeting invitations. I need your help please. Thanks