Zoom Meetings
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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

How do you turn off this prompt to turn on reactions at the upper part of the screen?

See attached. It happens at the start of every meeting when I turn on my video until I click on it to go away.

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Lanugage options down?

Hi all, I'm currently hosting a webinar with an audience who is trying to access translated closed captions in Spanish... after following the setup instructions found in Zoom Support, we found that the only option to select is English. Also, I notice... Show more

Hi all,

 

I'm currently hosting a webinar with an audience who is trying to access translated closed captions in Spanish... after following the setup instructions found in Zoom Support, we found that the only option to select is English. Also, I noticed that I was only able to translate the support article itself into English and one other language with Asian characters. Do we know if there's an outage on language translators currently happening? 


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Error code 5003 (even after reinstalling)

I updated my MacBook (macOS Sequoia v15.3.1) and can no longer log in to my account (error code 5003). I have uninstalled Zoom, restarted my MacBook, installed Zoom, and restarted again (multiple times). And I am still receiving the same error code. ... Show more

I updated my MacBook (macOS Sequoia v15.3.1) and can no longer log in to my account (error code 5003). I have uninstalled Zoom, restarted my MacBook, installed Zoom, and restarted again (multiple times). And I am still receiving the same error code. 

 

Apart from updating my MacBook, nothing else has changed. What should I do now? 


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Recording without sign in

I had recording a meeting on zoom cloud with my windows computer.

But it was without sign in.

How can I download this recording video?

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Zoom installer causing machines to reboot

After spending hours trying to contact tech support I am trying here. ZoomInstallerVDI.msi is causing machines to reboot during installation despite being called wit hthe '/quiet /qn /norestart' switches. "The process msiexec.exe has initiated the re... Show more

After spending hours trying to contact tech support I am trying here.

 

ZoomInstallerVDI.msi is causing machines to reboot during installation despite being called wit hthe '/quiet /qn /norestart' switches.

 

"The process msiexec.exe has initiated the restart of computer WSAMZN-76FDEC on behalf of user NT AUTHORITY\SYSTEM for the following reason: No title for this reason could be found Reason Code: 0x80030002 Shutdown Type: restart Comment: The Windows Installer initiated a system restart to complete or continue the configuration of 'Zoom VDI Workplace (64-bit)'."


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Resolved! "Share Sound" option is grayed out when sharing screen.

I am no longer able to share my sound if I attempt to share a screen. The checkbox option to "share sound" is simply grayed out and unavailable. As is the option to "Optimize Video" as well. It is happening on three of my machines that are all on the... Show more

I am no longer able to share my sound if I attempt to share a screen.  The checkbox option to "share sound" is simply grayed out and unavailable.  As is the option to "Optimize Video" as well.  It is happening on three of my machines that are all on the same version 

Mac - 5.11.9 (10046)

 

Monterey OS 12.1


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Zoom/Outlook Calendar times not Syncing

Hello! I keep having an issue where I create an appointment in Outlook and use the Zoom plugin to provide a link to the appointment, but the time does not translate over to zoom properly. For example, I created an invite for 9/29 at 1PM EST but on Zo... Show more

Hello! 

 

I keep having an issue where I create an appointment in Outlook and use the Zoom plugin to provide a link to the appointment, but the time does not translate over to zoom properly.

 

For example, I created an invite for 9/29 at 1PM EST but on Zoom, it shows up as 9/29 at 12AMEST.

 

I have no idea why this keeps happening. It is confusing for my clients because they are seeing 2 different times on the Outlook calendar invite I sent them vs. what Zoom shows and it makes me look unorganized/unprofessional when I'm just trying to use the features. This seems to happen when sending an invite to clients in a different time zone, but sometimes it doesn't happen. Any guidance is helpful. 

 

Thank you! 

 

Ashley


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Moodle Zoom LTI 1.1 Permission Issue

I have an LTI 1.1 link setup in Moodle, and I am getting the following error message when I attempt to join a meeting:Invalid access token, does not contain permissions:[User:Read]. Error Code 200 - v=2.0;clid=aw1;rid=INT_487f1d7d13a1edfa Any ideas? Show more

I have an LTI 1.1 link setup in Moodle, and I am getting the following error message when I attempt to join a meeting:

Invalid access token, does not contain permissions:[User:Read]. Error Code 200 - v=2.0;clid=aw1;rid=INT_487f1d7d13a1edfa

 

Any ideas?


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Uploading Zoom video to YouTube

Hi there,I would really appreciate any help.I am looking to upload (Zoom) videos from our organisation's meetings to YouTube.I have tried uploading to a (specially created) YouTube channel, but the file format (M4A) is not supported.I have tried conv... Show more

Hi there,

I would really appreciate any help.

I am looking to upload (Zoom) videos from our organisation's meetings to YouTube.

I have tried uploading to a (specially created) YouTube channel, but the file format (M4A) is not supported.

I have tried converting the file to a YouTube friendly format: there are no issues with the audio, but I cannot receive any video.

Thank you so much to anyone who can help.

(We have a 'Workplace Pro' plan.)


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Start Zoom Workplace when I start Windows not working for everyone

Just wondering what troubleshooting options there are for Zoom Desktop clients whereby it's not automatically opening on Windows start. We have even applied as a Group Policy to enforce the start tick box, but we still have a random users where it do... Show more

Just wondering what troubleshooting options there are for Zoom Desktop clients whereby it's not automatically opening on Windows start.  We have even applied as a Group Policy to enforce the start tick box, but we still have a random users where it doesn't and they have to manually run it (it's not running at all, not a silent start confusion)

 

This has been the case through various version of Zoom VDI 5.x and also on 6.0.x - Windows Server 2016 / 2019 for Citrix desktop.

 

Are there any caches that could potentially be cleared down that may be causing the issue / has anyone else experienced this and resolved, please?

 

 


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