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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

zoom not responding

I use Windows 10.As soon as i join a meeting ,the zoom is not responding. I tried uninstalling and installing it again. Still i am facing the same issue. Please suggest any solution. zoom.PNG 

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Client from China facing the error code 13215

I have free zoom account. My client from China was not able to join my zoom link & was getting error code 13215. How to fix that?

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Cannot locate transcription

I hosted a meeting yesterday and transcription was turned on. However after ending the meeting I can't find a copy on my desktop or the cloud.Does the transcription only go to the person who turned it on? How can I find out who this was or get a copy... Show more

I hosted a meeting yesterday and transcription was turned on. However after ending the meeting I can't find a copy on my desktop or the cloud.

Does the transcription only go to the person who turned it on? How can I find out who this was or get a copy? I thought I would be able to access it after the meeting.


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Resolved! Zoom (or Team) slows down internet speed by 30 times

Oct. 11, 2023Seeing more responses on the issue, I updated my original message to make it more useful. Problem:On my Windows 11 laptop (Lenovo ThinkPad, E495, ethernet wired connection), when I start Zoom (even without signing in, same with Microsoft... Show more

Oct. 11, 2023

Seeing more responses on the issue, I updated my original message to make it more useful.

 

Problem:

On my Windows 11 laptop (Lenovo ThinkPad, E495, ethernet wired connection), when I start Zoom (even without signing in, same with Microsoft Team), the internet speed test shows a 30-times drop, from 450 Mbps to ~10 Mbps.

 

Temporary remedy: 

After your Zoom session, QUIT Zoom (or Team) COMPLETELY so your internet speed is back to normal. You make sure this by clicking the "Show hidden icons" arrow at the bottom-right of your screen to see all the applications running and exit Zoom if it is still there.

 

Attempted fix. It worked briefly for an earlier version of Zoom, but does not work anymore (after Zoom version evolution) as of Oct. 11, 2023 :

   1.) Search for the "Control Panel" and open this up.

   2.) In the window that comes up, click on the "Network and Internet" link

   3.) In there, there will be a link that says "Internet Options", click on that to get another pop-up window

   4.) In that pop-up window, towards the top, look for the tab that says "Advanced" and click on that

   5.) Scroll to the bottom of that window, look for where it lists "Use TLS", check "Use TLS 1.3", and uncheck "Use TLS 1.2". 

 

Also tried Google Meet. Although the network speed test shows no issue, all applications become slow and lagging. It is worse than Zoom -- even the slowdown-plagued version. 

 


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Problema de audio

Hola, presento el siguiente problema en un equipo Dell, al abrir Zoom y unirse a una llamada, aparece el siguiente error:“No se pudieron detectar su micrófono ni su altavoz. Asegúrese de que sus dispositivos estén conectados correctamente.” He realiz... Show more

Hola, presento el siguiente problema en un equipo Dell, al abrir Zoom y unirse a una llamada, aparece el siguiente error:
“No se pudieron detectar su micrófono ni su altavoz. Asegúrese de que sus dispositivos estén conectados correctamente.”

 He realizado lo siguiente:

  1. Actualización de Windows.
  2. Revisión de la configuración de privacidad, confirmando que Zoom tiene permisos para acceder al micrófono.
  3. Instalación de una versión anterior del controlador de sonido, considerando que podría ser un problema del driver.
  4. Descartado que sea un problema de hardware, ya que el micrófono y los altavoces funcionan correctamente en otras aplicaciones como Google Meet y Microsoft Teams.
  5. Revisión exhaustiva de la configuración de la aplicación Zoom, sin encontrar anomalías.
  6. Actualización de la aplicación Zoom

    A pesar de estas acciones, el problema persiste exclusivamente en Zoom. La única medida no realizada es formatear el equipo e instalar nuevamente el sistema operativo.

¿Existe alguna solución adicional que pueda probar antes de proceder con el formateo del equipo?


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How do I livestream with a different email (youtube account) than was used to register zoom account?

Hi, 

I'm trying to livestream from a youtube account with a different email address than the one I used to create my zoom acct.  Zoom keeps on saying "User not enabled for live streaming".  Please advise, and thank you in advance

Resolved! Zoom App stopped logging in / working after upgrading to macOS 15

I just updated to macOS 15 sequoia. My app has been unable to login. It was giving me an error early on, but I did not make note of it. I updated zoom to 6.2.0 (by downloading it from the website), and I was still having issues. First I tried to chan... Show more

I just updated to macOS 15 sequoia. My app has been unable to login. It was giving me an error early on, but I did not make note of it. I updated zoom to 6.2.0 (by downloading it from the website), and I was still having issues. First I tried to change my login to use a password and not just click the google button. That seemed to work at first, but I could not join meetings and it claimed I was offline.

 

I downgraded to 6.1.11, and found it worked once, but I could not join a meeting. I tried talking to the chatbot which was hit or miss. It suggested I look at my logs and send them to support, but I don't think I have access to support's email (and I don't see an error in the logs). The other options seems to be to create a support ticket, but I do not see a clear way of doing so. 

 

The error I'm currently getting is "You are unable to connect to Zoom. Please check your network connection and try again." I currently have about 400Mbps up and down.


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Download Zoom to D drive not C drive

How to download to D drive and not C drive. There does not appear  a capability to change

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ZOOM RECORDED AUDIO BUT NOT VIDEO - JUST BLACK SCREEN

I recorded a 3 hour zoom interview for my work, no error messages popped up while i was recording, i could see the person i was interviewing and they could see me. All seemed fine, the internet lagged a bit but thats happened before, and no problems.... Show more

I recorded a 3 hour zoom interview for my work, no error messages popped up while i was recording, i could see the person i was interviewing and they could see me. All seemed fine, the internet lagged a bit but thats happened before, and no problems.

 

I convert the video to quicktime, and i just have a black screen, I have all the audio, but no video until the last 8 minutes at the end, where it suddenly comes back.

 

This has never happened before to me, camera light was on so it must have been recording right? How the hell do i get the video, this was a once in a lifetime interview, not going to get the same emotions and dialogue again.

 

Zoom has messed with my job - please tell me there is a way to get this video back.

 

I'm on a Macbook pro, i have done loads of zooms in the past with no problems - what the hell happened????!!!

 

I am very stressed, any help would be appreciated. If no help comes, zoom obviously has a system issue they dont know how to fix 😕 

 


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Video getting so bright especially in white background

Hi, anyone able to help with my video which is getting so bright especially in white background and when light is on please? Even when I turn off the light, almost the same. As in super bright that you just want to turn off your cam  Unfortunately o... Show more

Hi, anyone able to help with my video which is getting so bright especially in white background and when light is on please? Even when I turn off the light, almost the same. As in super bright that you just want to turn off your cam 😞 Unfortunately our house is all white. Been using Zoom since 2020 and never had this issue before.


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