black box and annotation issue

[SHIVANGIB]

I have zoom workplace client installed on my laptop. When i share screen, black window boxes were seen on the shared screen. I then chose "secure share with windows filtering option in Advanced settings of screen share. The black boxes disappeared but when Im annotating on my shared screen, the participants are not able to see. This happens only when i have chose secure share with windows filtering option and not with any other option. This was never the issue with my old laptop. But ever since i installed zoom on my new laptop, I am facing this issue.

Please help me sort this out

[MGSR]

Hello @SHIVANGIB,

Welcome to the Zoom Community! We're glad to have you here.

You can check out this article for troubleshooting video displays. 

Let us know if this helps or if you need further assistance.