Hola a la comunidad:

Ante todo deciros que tengo dos monitores y dos problemas:

1. Cuando inicio una reunión, veo la sala en mis dos monitores. Antes no me pasaba, solo veía a la sala en mi monitor principal. ¿Qué debo hacer para ver una sola sala a pesar de tener dos monitores.

2. Cuando comparto mi pantalla con un archivo ppt, por ejemplo, no veo los participantes. Antes no me pasaba, tenía pantalla completa en mi monitor añadido y visión de las diapositivas en mi monitor principal viendo los participantes. ¿Qué debo hacer para volver a como lo veía antes?

Gracias.

I teach online full-time.  On Monday, 9/10 at around 6 pm, there was a failure to connect.  Zoom buffered indefinitely.  My internet connection was fine because I was able to do searches in Google and on Edge.   I had to cancel the class.  I had been working on the laptop (hp intel core i7) all day.  I had even had a Zoom training that morning.  There is nothing wrong with the computer.  I had a Zoom training meeting this morning.

I would like to know if anyone else experienced an outage or glitch or whatever you want to call it, on Monday, 9/10 at around 6 pm.  What should I do to troubleshoot in the future?  How should I handle it?  Cancelling is really not a good way handle the situation. i am teachin about a following site

https://bestgkmcqs.com/everyday-science-mcqs/ 

My built in microphone on my laptop works fine in every app and even when testing my mic on zoom. I have done test calls and the person can hear me and my mic works fine. But After being in my meeting for 2 hours and I unmute to talk in the meeting. the host or my classmates cannot hear me. The mic is unmuted and the mic icon does not show that it hears or detects me. Everything is up up date and no other apps are open. I have uninstalled and reinstalled zoom and still problem is there. Just started having this issue, never had an issue with zoom before a month ago. Please help as it gets frustrating not being able to participate in class.

I recorded a meeting that was an hour and a half long.  After the meeting, my computer froze during the conversion of the recording.  When I open the meeting file, it only has 30 minutes of audio available, however it shows that there was a full hour and a half (the end of the meeting is in silence), and no video is available for the entire meeting.  The video file is in MP4 format and I am not clear of how to fix this issue.  Please help!!

I am using Zoom desktop on a new Windows laptop (Acer Aspire 3) in the UK. I am having audio issues that I can't resolve despite trying a lot of different settings, mics, speakers, and uninstalling/reinstalling. I can use basic audio settings for talking, which works well enough, but is patchy in odd ways, e.g. intermittently cutting out. I notice that the audio test function in settings ('test speakers'), which normally plays a ringtone, doesn't sound right - instead of the ringtone, I just get a few intermittent 'pips'. This happens irrespective of the speaker / headphone type that I use. I am musician and have music lessons via Zoom. This used to work fine, but since getting my new laptop, and despite trying all the different settings for musicians, it's not working - me and my teacher can hear each other talking (most of the time), but as soon as we try to play instruments we can't hear each other. This is making it impossible to use Zoom for what I need! I wonder if the problem is something specific to my new Acer laptop, as this doesn't happen when I use other devices. Can you help? 

Hi all,

I'm a longtime Zoom user, and usually have few issues.

However, I had a playreading last night, which we held for the public over Zoom. We allowed the option for others to enable/use live transcription, but I did not enable it on my end, as it was a script, so no transcription needed. I did see the usual Zoom notification that Live Transcription was being used (by someone, not by me).

The meeting went great, and I recorded it successfully. I did not see a transcript onscreen.

However, my recording includes an onscreen auto-transcript closed-caption, and it's AWFUL. Let me count the ways:

• It's an auto-transcript so (since this is a play) it is completely wrong and mostly gibberish.
• The font is HUGE and covers some of the performers' faces completely

I have recorded countless meetings and events and this has never happened to me before. The only thing I changed before this one was that we used Focus, so that we could limit who was onscreen in the recording (actors only, not audience).

Is there any way for me to remove the onscreen transcript? I tried deleting the closed caption *.txt file and replacing it with an empty one, but when I re-converted the Zoom file it still has this MASSIVE transcript obscuring it.

Again -- this was not onscreen while I was recording! So it seems like I should be able to remove it somehow then re-export it?

Please note: I double-checked my Accessibility settings, and they show my Closed Caption font preference as the smallest possible (80%) with Chat Display Size also at smallest (80%). The "Captions will look like this" bar shows a small black bar with small white text. Not at all like the huge outlined font I have here!

What can I do here? Anything? I will be devastated if this is the only recording I have of this event, which was a huge milestone for me as a writer.

Thanks for any help you can give!

Screenshot attached.