Zoom market’s itself as being fully compliant and accessible. I am deaf and rely on captions. I am unable to have captions without the host of a meeting allowing them or the host nominating someone else. There is no incentive for me or for other deaf people to pay for a licence as video meetings are inaccessible whether we pay or not. 

I currently attend language lessons and have been since September and the tutor is struggling to understand how to enable captions. They must be a host as the lessons are two hours long.  I have neither the time or ability to talk them through what to do. I have read all of the forum posts I can find to see if I pay for an account whether that will give me the ability to have captions whether the host is capable or willing or not. It seems not. 


When is it going to be possible to get captions on Zoom ?  Will Zoom stop marketing itself as fully accessible until it enables captions for all users. 

I accepted an invite for an interview at 7am on 4/3, but as soon as I click "accept" in Outlook for Mac – the meeting lands at a completely different date and time 2am on 3/30. I tried going into my deleted items folder and accepting the invite for the correct time once again, but it continues to show incorrectly. This is extremely frustrating as this is an important call for a job interview. What is going on?

I attend meetings almost every day with zoom. I would like to see when recent meetings start and stop.

I found this which seems to explain how that's done

https://support.zoom.us/hc/en-us/articles/7584646710669-Accessing-your-meeting-history

1. From the Zoom client, click Join.
2. In the Meeting ID field, click the drop-down arrow to expand the recent meetings.

But if I join that meeting again, I can't find a Meeting ID offered anywhere other than via the dialog that pops up at little green icon in the upper left corner; and it's just a meeting id without a dropdown.

What am I missing?

Thank you to Storyhub for your support.

I spent three days intensively troubleshooting a critical Zoom issue where my clients couldn’t enter the waiting room, and I received no notifications in the app. After trying all the recommended settings, the root cause turned out to be something I would have never suspected: Zoom had silently unchecked the "Use my personal meeting ID (PMI)" setting in the desktop app's "New Meeting" configuration. This caused Zoom to start using a different Meeting ID instead of my real PMI , even though my account still showed the correct PMI on the web. As a result, my clients were joining a non-existent or mismatched meeting space—and I couldn’t see them or get notified. The issue was not caused by anything I manually changed, and there was no notification from Zoom that this setting had been altered.

Once I re-checked “Use my personal meeting ID (PMI),” everything went back to normal: clients could enter the waiting room again, and I could admit them via the app. This subtle but damaging setting change cost me several days and disrupted multiple client sessions. I’m sharing this here in case it helps someone else avoid the same frustration.

If I start a Meeting from the iMac and share a document all other members can see my annotations and add their own and the record of these edits remains. 

If I host a Meeting from my iPad or iPhone and share a document I can annotate from that device and the marks remain. I can annotate from either of the other devices and the edits remain on the host's document but disappear after 5 seconds on the screen of the device making the annotation. 

Collaboration is impossible. I've checked Meeting settings on the Web portal and annotations are enabled for everyone. 
I'd really appreciate some fast help on this. I fly to Britain tomorrow. My wife will have the iMac in Japan. We plan to hold ZOOM classes for students and sorting this out would make sharing the work much easier. 
Thank you.