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The Zoom Community will be placed in read-only mode January 9th, 2026 through January 22nd, 2026 to deliver you a new and improved community experience!

The community will still be accessible, however, the creation of any new discussions or replies will be temporarily unavailable. We appreciate your patience during this time.

Double Cursor

JayneS
Newcomer
Newcomer

‎2023-02-20 03:24 AM

Hi, 

 

This has happened a few times recently. During screen share when passing Remote Control of the keyboard and mouse to an attendee a double cursor displays for the attendee. Only one of these cursors controls the clicks they have caused sessions to be cancelled as they are impossible to navigate with. Any Advice ? TIA

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2 REPLIES 2

JLB56
Newcomer
Newcomer

‎2023-10-24 07:39 AM

This just happened to me today.  The student has a new computer.  Does anyone know what this is?

Janet

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goodytwoshoes
Newcomer
Newcomer

‎2024-11-06 02:18 AM

Me too - exactly the same problem. It creates a real headache for the student. 

Does anyone from zoom technical support actually read and respond to this message board?

 

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