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Using hp laptop windows10. Outgoing video was fine until the latest update (jan12) then it breaks up after a few seconds, getting worse as time goes on. I have tried another web cam. I tried uninstalling zoom and reinstalling all to no avail. Went to my desktop pc. all ok until I did the update, then same problem on this computer. Does anyone know how to undo updates!
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I don't see a way to set meetings to automatically allow all users to share their screens. It's not a big deal but it would be nice to have that setting because we ALWAYS need to allow others to share their screens in our meetings. I'm using the App on an iMac desktop machine. Thanks in advance! - John
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Last week I started having problems with the audio: people hear my voice but not the music. This has never happened before: I have always used an external ipad for music, because if I put music from my pc they couldn't hear; but now they can't hear from an external source either. What could it be? Thanks very much
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I ran a 5 hour training yesterday that doesn't seem to have converted. It should have saved locally. I cannot locate the recording. (I'm kind of freaking out.) It's not showing in my recordings in the app - not in local or cloud. It's like it didn't happen, but it DID. I have the app installed and normally do not have an issue. What do I do? I can't lose this training.
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every time someone tries to log into my meeting, it keeps saying incorrect password. I tried everything to fix it, but it's not working. can anyone help me, please ?
I've lost the ability to see a meeting's running time. Can we make a selection in settings to have the active running time visible to the host and participants? Thank you.
