Hi guys, 

  I just purchased Zoom for a year and I can't get a good sound. I have great internet but as soon as I play an instrument, or sing, the sound starts lagging on Zoom... I wanted to use this for work (which requires me to play and sing)... HELP! 

If I use an exterior microphone, it's even worse... Thanks...

I recorded a meeting on the cloud recently. It downloaded and I saved it on my computer. I can't locate it now. Additionally, it's not under "recording management" tab on my account.  It was a big file and the download took overnight.

Could that have contributed to the loss?

Is there any way to retrieve the recording? Many thanks!  

Hello we are Zoom One Pro, 100+ users company.

I've got a following problem.

our talent acquisition department is responsible for scheduling interviews for the entire company.

1) we have 3+ ppl in talent acquisition team (ta1, ta2, ta3)

2) we have a dedicated google/zoom user to keep all meetings in one place lets call him 'talent_cal'. this user will never log in into system on it's own

3) on every meeting we have dedicated hiring manager responsible for that process (hm1, hm2, hm3)

4) meetings created by TAx can overlap with each other, but a single HM can be present on only one meeting at the moment of time

our idea was:

TAx team members log in into zoom website and schedule the meeting ON BEHALF on talent_cal, and add HMx as co-host.

thanks to this TA team can see ALL meetings in one place and contact candidates and HMs even if the original TA is out of office.

because HMx is a co-host they can start the meeting without talents_cal being there (as this is just technical account).

our understanding was that because HMx is a co-host the meeting will be started (from a license point of view) from his account.  However, if TA1, creates meetings for HM1 and HM2 at the same time, the HM2 meeting will kill HM1 as soon as they are both started.

Is there a way to see all the teams meeting in one place, delegate host responsibility and keep control over the meeting on TA side?

I ran a meeting and asked attendees to record the first 4 digits of their UK postcode in the chat so I could ascertain where they were logging in from. The meeting was recorded onto the computer for later upload to an unlisted area on our company YouTube channel.

The meeting recorded fine but the first half of the chat bearing the above information did not? The remainder of the chat was recorded and I was able to download as a txt document but the most crucial part was missing? Why is this?

Hi there,

we are hosting regular meetings for up to 20 participants. Usually they receive an invitation with the Zoom-login-link. Recently we are facing the problem that the link is being shared with outsiders who are not registered for the meeting. Therefore we would like to have individualized login-links in order to prevent sharing.

The meetings are protected by the waiting-room-functionality but as these outsiders must be considered "friends of our clients" we cannot reject them once they are in the wating-room. Accordingly we'd like to sort them out earlier in the process.

Is there any way to individualize the log-in link so that it can be used only by one participant?

Thanks for your help

HWSI

Hi, I have a company organizing many Zoom meetings and I can often see that users (participants) when they join the meeting using a mobile phone, they don't understand they have to click on "Connect with wifi" so we all lose a lot of time.
Before joining the meeting it asks if we want to join with video and on computer, there is a popup asking if we want to join audio. Why not on mobile with audio ?
Is there a better way to make the user join the audio via WIFI by default or on a page before to join the meeting ?

I even had to make an instruction notice like this to help users join audio ... :

Best regards, 

Alexandre

I did not record a meeting I had but I see through the dashboard that data is stored regarding the meeting and now I would like to retrieve it if it is possible yet it appears to be encrypted. Is there a way to remove encryption and listen to the meeting?