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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Resolved! PROBLEM WITH LICENSE UPDATE IN ZOOM PRO ACCOUNT

On June 14, 2021, I purchased the ZOOM annual plan which must remain effective until June 14, 2022. However, my current license is listed as Basic and the 40-minute restriction appears when creating a session. I urgently need a solution to this, plea... Show more

On June 14, 2021, I purchased the ZOOM annual plan which must remain effective until June 14, 2022. However, my current license is listed as Basic and the 40-minute restriction appears when creating a session. I urgently need a solution to this, please


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Resolved! Accessing links IN a recording

Hello! Is there a way to share links and files through chat that are also accessible to viewers who are watching the recording?

 

Also, is there a way for viewers to see the chat while the recording is playing (vs. it being a separate file)?

 

Thank you!

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Share a Zoom Recording during a Zoom Meeting

I have an offshore team member that made a zoom recording of their presentation. I downloaded that Zoom recording and tried sharing it during a Zoom Meeting. I used the Share->Advanced->Video option, but got an error stating that the resolution of th... Show more

I have an offshore team member that made a zoom recording of their presentation. I downloaded that Zoom recording and tried sharing it during a Zoom Meeting. I used the Share->Advanced->Video option, but got an error stating that the resolution of the video file was too high. 

 

Why would Zoom not support it's own resolution for video file sharing??? 


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Error joining from web

After the issue trying to log in into zoom, that one is fixed, me and other colleagues have an issue trying to joining meetings from the web. The page stays loading but never pass from this. This is using the google chrome explorer so compatibility s... Show more

After the issue trying to log in into zoom, that one is fixed, me and other colleagues have an issue trying to joining meetings from the web. The page stays loading but never pass from this. This is using the google chrome explorer so compatibility shouldn't be an issue here.

Anyone else have the same issue, or know how to fix this?


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Speakers not working, but headphones do

Hello everyone. my speakers are not working with Zoom, but when I plug in my headphones they work after I select headphones for audio options. It's not a problem on my end because the speakers work just fine with any other application. It seems like ... Show more

Hello everyone. my speakers are not working with Zoom, but when I plug in my headphones they work after I select headphones for audio options. It's not a problem on my end because the speakers work just fine with any other application. It seems like Zoom is stuck on headphones or something. I tried uninstalling/reinstalling, no dice. Microphone is fine. The permissions on Windows 11 is already a go. What else could it be??


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One on one meeting cut off at 40 minutes

The last two Zoom meetings I have had one-on-one have been cut off at 40 minutes.  I thought that the 40 minute limit is only for meetings of 3 or more participants.  Please help.

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Screen share video with audio - host cannot hear the video

I was trying to screen share a video and even when selecting share audio, I as the host could no longer hear the audio when wearing bluetooth headphones. On Mac I went to System Preferences>Sound>Output and switched that to my headphones which solved... Show more

I was trying to screen share a video and even when selecting share audio, I as the host could no longer hear the audio when wearing bluetooth headphones. On Mac I went to System Preferences>Sound>Output and switched that to my headphones which solved the issue. 


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Join and leave dates not matching between API and System reports

We're seeing some strange bahaviour that we need to explain to a client.They have a webinar set up (though this applies to meetings as well) which runs over 2 daysIn the example data it was running on the 24th and 25th January.Their event is in the S... Show more

We're seeing some strange bahaviour that we need to explain to a client.

They have a webinar set up (though this applies to meetings as well) which runs over 2 days

In the example data it was running on the 24th and 25th January.

Their event is in the Singapore timezone.

They had test users join the webinar on the 24th

If they pull the attenance reports from the user interface they can see attendance on the 24th... See the line below where I've only removed the email address of the person in question....

JeremyWilson_0-1644423048991.png

However when we retrieve the attendance from the API using the 

report/webinars<webinarID>/participants endpoint

All the attendances are shown for the 25th January - The time's don't convert properly either - but the dates is the larger issue. Here's the JSON for the same participant....

"id": "EoTDLQSWRrSgozUYzJOOmA",
"user_id": "16780288",
"name": "Test User's name",
"user_email": "test users email address",
"join_time": "2022-01-25T07:41:35Z",
"leave_time": "2022-01-25T07:52:20Z",
"duration": 645,
"attentiveness_score": "",
"failover": false,
"customer_key": ""

 

As you 'll see not only is the date wrong - but the minutes in the time don't match. I've gone through all the participants in the report and compared to the API call results and this is happening for all of them.

Any ideas?

 


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Resolved! licence

Bonjour,

J'ai acheté une licence Pro, mais quand je me connecte, ça n'apparait pas et c'est toujours un compte basique... quelqu'un peut m'aider SVP!

 

MERCI!!

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Automatically showing video when switching between applications on host

On a Mac, during a meeting, I use cmd-tab to switch between Zoom and other applications. Upon switching back to Zoom, the meeting window does not automatically show. Instead, I have to then click on "Window" in the menu at the top of the screen and s... Show more

On a Mac, during a meeting, I use cmd-tab to switch between Zoom and other applications.  Upon switching back to Zoom, the meeting window does not automatically show.  Instead, I have to then click on "Window" in the menu at the top of the screen and select the meeting window.   Other applications that have multiple windows (e.g. Excel) switch you back to the same window you were viewing when you switched away.

 

Is there a way to make Zoom automatically display the meeting window when switching back to Zoom?


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