Zoom garbles audio output to Bluetooth Headphones

[MortB]

Hi All,

Strange issue...

The audio is output correctly from Windows.

From Home in Zoom, when I open the Settings->Audio window, the audio in my Acreo OpenBuds becomes garbled\robotic. This affects all of the audio playing at the time.

I close the window and the audio returns sounding fine.

If I answer a call in Zoom Phone the audio is the same garbled\robotic sound.

There is no issue in Zoom Meetings.

Any ideas what's going on?

Thanks!

MortB

[MortB]

If I uncheck Handsfree Telephony under the device Properties->Services the issue is resolved.

Unfortunately this disables the microphone input from the device. 😒