Under participants, it says I'm not muted. However, in the lower-left side of the screen, it shows the microphone (greyed out and with a red line through it) and underneath it says "unmute". I can't click it. What should I do?

(See attached screenshot)

Hello, 

I'm having as issue where one of my teachers laptops is not recognising the connected mic as an external audio source which is effecting the audio of recordings, It is a Huawei but the same mic works fine on my macbook and other teachers chromebooks etc, any advise? 

Hi guys, 

  I just purchased Zoom for a year and I can't get a good sound. I have great internet but as soon as I play an instrument, or sing, the sound starts lagging on Zoom... I wanted to use this for work (which requires me to play and sing)... HELP! 

If I use an exterior microphone, it's even worse... Thanks...

I recorded a meeting on the cloud recently. It downloaded and I saved it on my computer. I can't locate it now. Additionally, it's not under "recording management" tab on my account.  It was a big file and the download took overnight.

Could that have contributed to the loss?

Is there any way to retrieve the recording? Many thanks!  

Hello we are Zoom One Pro, 100+ users company.

I've got a following problem.

our talent acquisition department is responsible for scheduling interviews for the entire company.

1) we have 3+ ppl in talent acquisition team (ta1, ta2, ta3)

2) we have a dedicated google/zoom user to keep all meetings in one place lets call him 'talent_cal'. this user will never log in into system on it's own

3) on every meeting we have dedicated hiring manager responsible for that process (hm1, hm2, hm3)

4) meetings created by TAx can overlap with each other, but a single HM can be present on only one meeting at the moment of time

our idea was:

TAx team members log in into zoom website and schedule the meeting ON BEHALF on talent_cal, and add HMx as co-host.

thanks to this TA team can see ALL meetings in one place and contact candidates and HMs even if the original TA is out of office.

because HMx is a co-host they can start the meeting without talents_cal being there (as this is just technical account).

our understanding was that because HMx is a co-host the meeting will be started (from a license point of view) from his account.  However, if TA1, creates meetings for HM1 and HM2 at the same time, the HM2 meeting will kill HM1 as soon as they are both started.

Is there a way to see all the teams meeting in one place, delegate host responsibility and keep control over the meeting on TA side?

I ran a meeting and asked attendees to record the first 4 digits of their UK postcode in the chat so I could ascertain where they were logging in from. The meeting was recorded onto the computer for later upload to an unlisted area on our company YouTube channel.

The meeting recorded fine but the first half of the chat bearing the above information did not? The remainder of the chat was recorded and I was able to download as a txt document but the most crucial part was missing? Why is this?