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Why is my video on blur.

alex390-orlando
Explorer
Explorer

‎2021-09-08 12:55 AM

I updated to the latest version of zoom and it worked but  now my  video is  stuck on blur. Why?😞

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5 REPLIES 5

Bri
Community Moderator | Employee
Community Moderator | Employee

‎2021-09-08 09:45 AM

Hi @alex390-orlando! I want to make sure I understand correctly. Is your background blurred or are you blurred as well? 


Bri
Zoom Community Team
Have you heard of Zoom AI Companion?
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JLitvin
Newcomer
Newcomer
In response to Bri

‎2022-11-05 08:26 PM

my face is blurred. I'm setting up a new computer

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JLitvin
Newcomer
Newcomer
In response to JLitvin

‎2022-11-05 08:29 PM

are you still there?

 

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alex390-orlando
Explorer
Explorer

‎2021-09-08 10:15 PM

Actually both.

 

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JLitvin
Newcomer
Newcomer

‎2022-11-05 08:25 PM

my face is blurred.

 

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