This has happened with two clients. They are sharing their screen with me to ask a question and the annotate option is not available.  It is consistently these two clients and no others (so far).  I have to assume there is a setting on their end.  Any thoughts? 

When I am in a meeting run by someone else I seem to be the only one not able to click on someone's message to hit a reply or add an emoji. I am on an iphone 12, which is updated. I have updated zoom also. I have gone to the meetings tab and there is no place to turn on new emojis as everyone keeps talking about.  It is very frustrating. I also do not have the option to do it on my computer either. Using the same login but just under windows.

I host a twice weekly Zoom meeting, for the last month, participants can join with video and audio but after a few minutes, their video freezes and eventually goes blank.  I have full wi-fi signal as does my participants.  I have gone into the advanced video settings and have unchecked receiving video under hardware acceleration and nothing has fixed the issue.  My participants can join a different Zoom meeting created from a friend of mine’s account with no video issues so I believe the problem is on my end but I cannot figure out where to look.  Please help!

Bonjour, Je veux télécharger mes enregistrements qui sont sur le cloud et lorsque j'ouvre mon fichier téléchargé, il apparaît une fenêtre zoom avec deux options: rejoindre une réunion ou connexion. Je ne comprends pas pourquoi le téléchargement ne fonctionne pas. Avez-vous des pistes ?

Hello, I want to download my recordings which are on the cloud and when I open my downloaded file, a zoom window appears with two options: join a meeting or connect. I don't understand why the download is not working. Do you have any leads?