One of our professors created many recurring meetings and records them.... some students can see the meetings and recordings and some cannot! The professor himself reports that in Safari he can see them, but not in Chrome!!

What could be causing this? 

I was able to screen share between different google chrome windows with  my previous computer.  I just replaced it yesterday and I am not able to select only one google chrome window to screen share.  It allows me to share all my google windows at once, or my desktop.  How do I fix this so I can choose only one window to share?

I have been invited to join an account managed by my church. It appears that to do so, I must close out my own personal Zoom account. Is that true? I would like to maintain my personal Zoom account, but also be able to schedule and host meetings under the church's account.

Hi, I am trying to enable the live transcription service but am not given that option in my settings.  The two options I am given are:

-Allow use of caption API Token to integrate with 3rd-party Closed Captioning services

-Allow viewing of full transcript in the in-meeting side panel.

Any direction on problem solving this would be appreciated.

On my new Mac (apple chip M2, Mac OS Ventura 13.0.10No matter what I do, I continually get an update message after each call.  If I try to update from the message, I get error code 10002.  I have even tried deleting Zoom and reinstalling.  Any ideas? Thanks

Hi,  I have a user that is logged on to a shared department account. She is not able to designate a scheduler and told it is because it is not a paid account.   Current account must be paid account is the error message.

This is a licensed account so I am not sure why this message is coming up.