Yesterday I conducted several Zoom meetings with groups just fine. Today, I tried to record a screenshare only video, and Zoom will not allow me to unmute my Blue Yeti mic. It shows the mic in the list, the mic is selected, but when I test it I receive a message saying my mic is not working, and I should check it.

I am using the Zoom desktop client on Windows 10 Business with Firefox (latest version).

Absolutely nothing about my setup has changed since yesterday. No Windows updates installed or anything like that. Here is what I have done to troubleshoot so far:

1. Rebooted my PC
2. Unplugged and replugged my mic
3. Made sure the mic/headset were selected as the input/output devices in Windows
4. Made sure under Windows Privacy settings that the Zoom app has access to the mic
5. Tested the situation with the MS Edge browser (same problem)
6. Tested recording with other mics, which worked fine (specifically the Logitech webcam mic and the PC's built-in mic)

What else should I be trying? This is a real issue for me, as I do a lot of group coaching and record podcasts, etc., using Zoom and my Blue Yeti, so I really need to get this mic working.

Thank you in advance for any suggestions.

Hi there,

I have a Zoom Pro account. I am due to deliver training to a group via Zoom next week. Today I was practicing delivery on my own on Zoom but got the message "your meeting ended as it was idle after 40 minutes". Why is this and is there any danger that it will happen next week during my training session? Thank you, Lorraine Shine

I have a brand new Mac OS 12.2.1 - I've downloaded and installed zoom. When I try to open the app I get an error message that says "an error occurred while installing the selected updates". There are not any selected updates and the only option is to click on "install" which does nothing.

I've deleted and re-downloaded  and installed multiple times.  Please help me, I NEED to have zoom on this computer.

I was having some very strange problems this week with my video where it would "glitch" for a number of seconds - some times as long as a minute. See attached sample. I spent many hours changing out my hardware, checking updates on video drivers, uninstalling apps, rebooting many times, and so on. That's the annoyance with intermittent problems.

In the end I found the problem: In the Zoom client, advanced video settings, I had "Optimize video quality with de-noise" turned on. I turned it off, and the problem went away.

Windows 10, Logitech C920 webcam, Zoom client 5.13.4 (11835)

As host on a Pro Plan I sent invitation containing the phone number 778-907-2071 to a member in Vancouver Canada where that exchange is common.  He also received the passcode for the meeting, but he reported his multiple attempts to join the meeting were rejected as invalid.  I verified that he had both the correct ten-digit tel numnber and the correct six-digit passcode.  This failure occurred on Dec 6, 2022.   Can you explain how to avoid this in the future?   

I am a bit confused by the zoom terminology.

I have a Zoom Pro License.  I have had two successful meetings to far.  I will be gone for the next monthly meeting.  

What I would like to be able to do is allow someone else to start and stop the meeting in my absence.  I don't want them to have to buy anything.  Is that possible in Zoom?  Seems like a common problem that would come up.

Hi guys,

I would like to use the Zoom on my hololens 2 device, however it seems like it was not make available through Microsoft Store. Do you know how to install Zoom on the HL2? Are there any good workaround? Using browser immediately lowers the quality of the share / call, so it's not a good option.

Thanks for your insights and expertise,

Best regards,

Simon

Hello. I have a Blue Yeti that's been working great until I tried using it on a new MacBook Air, Monterey IOS.  People can hear me just great when I use the microphone, but I cannot hear them. I can hear them only using the MacBook built-in speakers. Using the Settings on my MacBook, it appears as though the microphone is set up correctly. It just fails the output ring test. Any pointers would be appreciated. I spoke with Apple and reset my computer, but it still doesn't work even though it continues to show it is connected to the microphone. I didn't have anyone at home with me to practice the error with.  I spoke with LogiTech (microphone people) and they said it was an Apple thing. And here we are. 

I am using a Yeti Pro USB microphone from Yeti.  

Up until about 2 months ago, it would work seamlessly with Zoom.

More recently, every time I enter a new room (e.g. the main room upon first joining a meeting, or any breakout room or return to the main room, thereafter), my audio completely stops working.

To fix it, I am forced to go into my audio settings, select a different microphone (I select "Built In Microphone) and speaker (I select Built-In Output), and then instantly select back to my Yeti.  It is very cumbersome and happens with every room change.

Anyone know the cause of this issue, and, more importantly, a fix?

I am operating on the latest version of Zoom (and keep it updated religiously).

Thank you.

Hello.  I'm a teaching artist and use zoom for my online residencies.  Though my students can hear my voice, I've been having issues with my classroom hearing my claps, stomps and snaps.   I've tried the "musicians" setting and played around with some of the other settings, but no luck.    I'm currently using my laptop's internal mic and speakers.    Can anybody help guide me in the right direction so my students can hear my body percussion?   

- Thanks