Every meeting I've been on for a couple of years now as a client (not initiated the meeting), my entire computer crashes and shuts down about 20-30 minutes into a meeting. I have to wait for the reboot sequence to complete and log back into the meeting.  This happens repeatedly during the same meeting. Have to abandon my desktop (Windows) and use a laptop or IPhone to complete the meeting.  Extremely annoying and disruptive. For some reason it doesn't happen when I've initiated the meeting.  

I could sure use someone's guidance.  Since I installed the latest version of Zoom Workplace I can no longer access a meeting directly within the Zoom application. I must open a browser and, as I am a co-administrator for the meeting, there are features I cannot access in the browser.

Since the installation, video stutters and freezes if it works at all. It has also introduced the same symptions in VLC, Celluloid and MPV Media Player.  Video sometimes works fine in the browser but nowhere else.

I worked with potential iBus issues but to no effect (I support Debian's request it should be optional--its pointless for a huge number of us).  When the video works in the browser there will be 3 to 15 second delays in some sesstios.  Before upgrading Zoom there were never any problems whatsoever either in Zoom or other software.
I have done all Zoom recommendations to rectify the problem.  I have reinstalled all affected software. No help. Have attempted to go back to a previous version of Zoom but installation shunts me into the latest Zoom Workplace.

Not only will Zoom not work right, it has adversely impacted all of the video software on my system. Even when Zoom is purged from the system, all the adversely impacted software continues to give stutter play-back (commonly one frame per second). I have updated all drivers and the system is fully updated. I even upgraded the Linux Mint Mate system from 21.3 to 23.1 No impact. On its own, Logitech camera works fine, not impacted other than the stuttering and freezing in Zoom. No other software using video is running when I use Zoom.   As noted above, the Zoom installation has introduced stuttering and freezing not only in native Zoom but also of all the video software on my system including all formats for films.  Audio is rarely affected.

I DO NOT WANT TO DO ZOOM THROUGH THE BROWSER BUT THROUGH THE ZOOM PROGRAM AS IN THE PAST!

My system is Linux MInt Mate 23.1:
Kernel: 5.15.0-142-generic x86_64 bits: 64 compiler: gcc v: 11.4.0 Desktop: MATE 1.26.0
info: mate-panel wm: marco 1.26.0 vt: 7 dm: LightDM 1.30.0 Distro: Linux Mint 21.3 Virginia
base: Ubuntu 22.04 jammy
Machine:
Type: Desktop System: LENOVO product: IdeaCentre K330B v: Lenovo Product
Mobo: LENOVO model: N/A serial: <superuser required> BIOS: LENOVO v: DPKT23A date: 01/13/2012
CPU:
Info: dual core model: Intel Pentium G630 bits: 64 type: MCP smt: <unsupported>
arch: Sandy Bridge rev: 7 cache: L1: 128 KiB L2: 512 KiB L3: 3 MiB
Speed (MHz): avg: 2694 min/max: 1600/2700 cores: 1: 2694 2: 2694 bogomips: 10775
Flags: ht lm nx pae sse sse2 sse3 sse4_1 sse4_2 ssse3 vmx
Graphics:
Device-1: Intel 2nd Generation Core Processor Family Integrated Graphics vendor: Lenovo
driver: i915 v: kernel ports: active: HDMI-A-1 empty: DP-1,VGA-1 bus-ID: 00:02.0
chip-ID: 8086:0102 class-ID: 0380
Device-2: AMD Cedar [Radeon HD 5000/6000/7350/8350 Series] vendor: Diamond Systems
driver: radeon v: kernel pcie: speed: 5 GT/s lanes: 16 ports: active: VGA-2
empty: DVI-I-1,HDMI-A-2 bus-ID: 01:00.0 chip-ID: 1002:68f9 class-ID: 0300
Device-3: Logitech CrystalCam type: USB driver: snd-usb-audio,uvcvideo bus-ID: 3-1.3:4
chip-ID: 046d:0894 class-ID: 0102 
Display: x11 server: X.Org v: 1.21.1.4 compositor: marco v: 1.26.0 driver: X:
loaded: ati,modesetting,radeon unloaded: fbdev,vesa gpu: i915,radeon display-ID: :0 screens: 1
Screen-1: 0 s-res: 4480x1095 s-dpi: 96 s-size: 1185x290mm (46.7x11.4") s-diag: 1220mm (48")
Monitor-1: HDMI-1-1 mapped: HDMI-A-1 pos: primary,bottom-l model: LG (GoldStar) HDR WFHD
serial: <filter> res: 2560x1080 hz: 60 dpi: 81 size: 798x334mm (31.4x13.1") diag: 869mm (34.2")
modes: max: 2560x1080 min: 640x480
Monitor-2: VGA-1 mapped: VGA-2 pos: top-right model: Acer A221HQV serial: <filter>
res: 1920x1080 hz: 60 dpi: 102 size: 477x268mm (18.8x10.6") diag: 547mm (21.5") modes:
max: 1920x1080 min: 720x400
OpenGL: renderer: AMD CEDAR (DRM 2.50.0 / 5.15.0-142-generic LLVM 15.0.7)
v: 4.5 Mesa 23.2.1-1ubuntu3.1~22.04.3 direct render: Yes
Audio:
Device-1: Intel 6 Series/C200 Series Family High Definition Audio vendor: Lenovo
driver: snd_hda_intel v: kernel bus-ID: 00:1b.0 chip-ID: 8086:1c20 class-ID: 0403
Device-2: AMD Cedar HDMI Audio [Radeon HD 5400/6300/7300 Series] vendor: Diamond Systems
driver: snd_hda_intel v: kernel pcie: speed: 5 GT/s lanes: 16 bus-ID: 01:00.1 chip-ID: 1002:aa68
class-ID: 0403
Device-3: Logitech CrystalCam type: USB driver: snd-usb-audio,uvcvideo bus-ID: 3-1.3:4
chip-ID: 046d:0894 class-ID: 0102 serial: <filter>
Sound Server-1: ALSA v: k5.15.0-142-generic running: yes
Sound Server-2: PulseAudio v: 15.99.1 running: yes
Sound Server-3: PipeWire v: 0.3.48 running: yes

[My apologies if the above is overkill.  Other sites ask for this stuff]

I have searched for lib* files used in common by multimedia video software. None overlap with each other or with Zoom that I can identify.  It suggests there is some other modification Zoom makes to the system that has system-wide impact. (Does it modify the kernel?)  I am clearly not the only user with this (not limited to Linux) problem ... by a serious and notable margin.  We all need help on this issue and really needs to be fixed on my system if I am to do the work I need to do (I only use the software on the company's paid license specifically for this purpose--not a "freebee" situation).  If I could switch apps and try another interface I would, but, as you know,  that is not an option. Please advise.

Thank you kindly in advance for any insights and help you might provide.

During my zoom sessions, my clients rapport problems of the music coming from spotify plus my voice getting scrathy and dissapearing momentarily. I dont hear these interferences, the sound sounds perfect for me.

I have a fast and stable internet connection and a new computer, so Im not sure what could be the problem.

Does anyone have any advice?

Has anyone had any trouble with assigning the Zoom for Developers role to a user? I see we have the setting enabled in our Admin account but it's not listed as a role and I'm unable to assign a user to that permission.

Any insight you could provide would be much appreciated! 

Hi,

I've been having issues with my video connection for months. Every time I'm on video the connection bars in the bottom left of the screen are yellow or red, and my video regularly glitches/freezes. I have very fast wifi and just bought a new computer as well (to try to fix the issue), and super fast upload/download speeds. All my other apps work perfectly and never have speed/connection issues with anything else.

I've reached out to the customer support team, but none of their suggestions have helped. The issue persists every time there are atleast two people on video. I'm not sure if anyone else has had this issue, but frustrating for sure.

Thanks for any help.

System Setup and Hardware

- MacMini M1 running Sequoia 15.2 (24C101),

- Connected by USB to,

- Zoom Livetrak L-8 running v1.12 and driver installed on Mac OS.

Fault

Livetrak L-8 functions normally as an audio interface when Zoom is closed. As soon as Zoom app is opened the interface disconnects and cannot be used, including in Zoom. As soon as Zoom is closed, the interface returns to functioning normally.

Restarting the Mac and reinstalling Zoom software makes no difference.