Regarding the Camera issue in my meetings

[RiditMeena7D]

The icon which appears after turning the video on  (Refer to the image for understanding better).

I'm writing to bring to your attention an issue I've been experiencing with the video feature in Zoom.

Whenever I turn on my video during a meeting, the camera icon appears in place of my actual video feed, despite having granted full access to my camera. I've double-checked the settings, and my camera works perfectly with other applications, so this seems to be specific to Zoom.

I would appreciate any assistance you can provide to resolve this issue. Please let me know if there are any additional steps I can take or if there is a known workaround for this problem.

[WencesUnzueta]

Hi RiditMeena7D, welcome to Zoom Community.

We can try some solutions:

- First let's try to verify if you have the Zoom application updated, you can check this from your desktop application by clicking on your user icon in the upper right.
- Second, if that doesn't solve it, it may also be the compatibility of the Zoom version with your computer.
- Third, finally, if none of the previous options help us, you could raise a support ticket at this link:

https://support.zoom.com/hc/en/new-request?id=new_request&sys_id=cb06ab4b8702255089a37408dabb3555