A colleague has departed, and I've deleted her Zoom account and phone extension. When I call her extension through the IVR, it's still accepting voicemail recordings. The greeting says, "We are sorry there is no one available to take your call. Please leave a message after the tone..." How can a caller leave voicemail at a deleted extension? If they did leave voicemail, where would I find it? 

I changed a meeting (which had 25 registrants) to a re-occurring meeting and lost this said registrant list.  I did not download the list nor enabled an email to be sent when participants registered.  Is there any way to retrieve this "lost" registrant list?

Hi,

I've been reading through the other posts but unfortunately nothing has worked so far. Whenever I have a zoom meeting and I try to turn on closed captioning and live transcription, it's not working. It's a paid account, and in the account I have enabled the options that allow for closed captioning and live transcription. When I am in the meeting I can click both CC and live transcription, and they are both turned on in the sense that I get a notification that 'closed captioning is turned on' and the live transcript window opens, but after that nothing happens.
How can I change this?

Many thanks in advance!

Hi All,

I have ticked all the boxes for automatic recording of meetings, but it's very random if it starts or not. I can't make it work at all on my personal meeting room. (I can always select record manually, this works.) And it seems to work randomly on meetings set in outlook via my zoom plugin that autofills my diary invites.

Is there a magic button I'm missing?

I am a paid subscriber - single person business and have no groups or similar.

I look forward to your thoughts.

Warm Regards

Ashley    

I am a host for our weekly DA meeting. We have an admin, and when I start the meeting, I use his credentials (email and password) to sign into the meeting.  However, I sometimes get a  message that Zoom doesn't recognize the device. It sends a "code" to the admin. The problem is that the admin is not always available when the meeting starts.! Argghhh. Is there some way that the code can be sent to me as the host? Or, maybe can we have a backup admin? Really appreciate your help. Thanks.