cancel
Showing results for 
Search instead for 
Did you mean: 
2025 CMX Awards

The Zoom Community is nominated for the 2025 CMX Community Industry Awards in the Customer Support Community category!

Vote now

Zoom unable to adjust audio input

Frank73
Newcomer
Newcomer

For a zoom call I am trying to set up the following:

An Atem mini pro connected via USB-C cable to a MacBook Pro running MacOS 12.6.3

Zoom version 5.13.11

When I select audio input Atem mini pro, the slide for level audio input automatic mutes and I can't slide it to the right te raise the level of the sound.

 

This also the case when I use a Sounddevices mixer10T. Not responding on the level slider.

I've tried to select the Atem mini in the settings of the MacBook as default input.

Then in zoom select use same input as system.

No luck either.

 

I can only use the slider when the input is set to internal mic.

But on occasion the sound off the internal mic is not passed on.

 

WHAT to do?

0 REPLIES 0