We have a Large Meeting account. Users enter the meeting with a Zoom Join Link — they do NOT register through Zoom. When I download a Usage Report, I see many weird user names, e.g., J's iPad or Isabel. 

How does the Usage Report track attendance? By screen name? 

Thank you!

I start a meeting and I have on the inset screen a picture of myself which is correct.

After a period of approx 1 minute my inset picture starts  to flash and the person on the other end loses  my picture.

If I stop the video and then  switch it back on the problem goes but keeps returning

Any solutions

Hello Zoom team, I am a teacher working in Vietnam, recently I and my colleagues were provided with an account under the educational system with domain names @moet.edu, @hanoiedu..v ..v this account is supported to remove the 40' time limit for online teaching due to the Covid-19 situation. But on October 8, all those accounts were no longer supported with the unbound feature, although the Covid-19 situation in Vietnam is still very complicated, we still have to explain. teach online. Hope the Zoom team can help us. Thanks very much

I am using my macbook and ipad air to record lessons. 

When i record the lessons i have this layout :

as you can see about 15% of the screen is black (on the right and left) also the screen is "cut out" in the recording

i want it to be like this with less  black area or even none.

how can i fix it?

thanks!

Dear Friends,

I found a question that related to mine, but there was no real solution in the thread. I am wanting to do the following:

1. Understand how Zoom names its recording.

2. Find a way to set up a custom naming format for all recordings.

Could someone help me?

Thank you!

Hello all, hoping for ideas on setting up a helpdesk-style waiting room with the following parameters

1. singular waiting room for clients
2. multiple users/agents with hosting access
3. separate meeting rooms for each host

The users/agents would each be able to view the same waiting room to delegate, but each host would maintain a private meeting room with the admitted client. To my knowledge this function does not currently exist in Zoom, but I'm eager to hear others' input.

I used to get a handy email when someone had joined my personal meeting room and was waiting. I could click into the link in the email and connect with them without fail. I no longer receive these. Now I'm always guessing if they are there or not, are they waiting, if I start the meeting can they find me, etc.  I have missed several connections because of this. Has something changed? I checked my setting, the box to check to get an email when someone joins is still checked. Help!