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unable to use my zoom

fronis
Newcomer
Newcomer

‎2023-05-01 05:03 PM

Thank you for reading.  First I was in meetings but unable to turn on my camera, then I was unable to sign in, now I am unable to access my account at all.  I have uninstalled and reinstalled the program.  

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1 REPLY 1

willjoe2442
Contributor I
Contributor I

‎2023-05-02 01:57 AM

If you have trouble starting Zoom on the desktop or web, joining a meeting, or signing in to your Zoom account, we recommend clearing cache and cookies in your device or in your browser. Clear the cache and cookies from the Google Chrome browser, then relaunching Google Chrome also fixes the issue.

 

Regards,

Will

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