The video processing tools feel biased against those with darker skin tones. Zoom is an integral part of work and how we do business. Careers depend how one shows up on Zoom in meeting and interviews. Sadly, Zoom does not seem to be able to handle lighting adjustments for people with darker skin tones.  The person is either too dark or over exposed.  As a result, darker skinned folks tend to have their cameras off more often which creates disengagement.  This has a tremendous impact on work and society.  It means that people with darker skin tones have to work harder at work to look good on Zoom.  It means that diversity takes a back seat in the workplace.  With all of the available video processing tools, this should not be an issue at all.  This feels like a testing bias that could easily be remedied once you are aware of the challenge.

Good day! 

I have been online with support for three days and GROK AI and read through Community suggestions. 
Online support finally said something is wrong with my ACCOUNT. How do I get that issues fixed. I have uploaded pictures to support and have an open case. I have had to use a different meeting platform because I can't SHARE my screen. I have another meeting TUES with 43 people and need to get this working!! Please help! Zoom support hasn't gotten back to me. I don't want to have to spend more money on another platform. All suggestions are welcome!! 

Thank you!
🙂
Linda 

As Zoom has become an essential tool for communication, especially for large teams, we’ve encountered some challenges with maintaining quality and efficiency during high-traffic meetings. What strategies or settings do you use to avoid lag or connectivity issues when hosting or participating in large-scale meetings? Any tips on optimizing video/audio settings for a better user experience would be greatly appreciated! For anyone interested in understanding the broader concept, you might want to explore video conferencing technologies and how they impact meeting performance

I joined a meeting and downloaded some files linked in the chat. I was using the iphone zoom app. After the zoom meeting ended, I searched for the downloaded files in my phone but I did not find them. I don’t know where they are. I hope someone can help me on this. Thanks.

Participants are manually assigned to a breakout room, but there are instances when the participant is sent back to the main room. At this time, they are "grayed out" but still showing as a member of the room they were kicked out of. We are then unable to move them back into that group unless they rejoin the Zoom meeting. Any thoughts on what we can do to remedy this?

Hi!

I have bee using Zoom for 10 months. For 2 or 3 weeks, at  Zoom meetings my video has been turning off automatically after a while.  I turn video on manually then after a short time it turns off automatically again. Earlier, no such problem with video happened.

Can anyone help me?

Windows 10, desktop computer, USB camera