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On April 16, between 2:25 P.M. ET and 4:12 P.M. ET, the domain zoom.us was not available due to a server block by GoDaddy Registry. This block was the result of a communication error between Zoom’s domain registrar, Markmonitor, and GoDaddy Registry, which resulted in GoDaddy Registry mistakenly shutting down zoom.us domain. Zoom, Markmonitor, and GoDaddy worked quickly to identify and remove the block, which restored service to the domain zoom.us. There was no product, security or network failure at Zoom during the outage. GoDaddy and Markmonitor are working together to prevent this from happening again.

How do I remove/change my logo from the Waiting screen

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njg1225
Explorer
Explorer

‎2025-03-27 10:32 AM

Hi.  I found out today that when attendees go to my waiting room they see a Wait Screen with my very, very old logo for a business that no longer exists.  

 

How do I update my logo to my new one? 

 

Thanks

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Vinnie
Community Champion | Customer
Community Champion | Customer

‎2025-03-27 11:48 AM

Check this Zoom article explaining how to Customize your Waiting Room.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059359

 

IF this answer your question, please mark as (Accept as Solution).

Vinnie

 

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Vinnie
Community Champion | Customer
Community Champion | Customer

‎2025-03-27 11:48 AM

Check this Zoom article explaining how to Customize your Waiting Room.

https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0059359

 

IF this answer your question, please mark as (Accept as Solution).

Vinnie

 

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