"I need help, I'm having issues with the recording settings in my paid account for 100 people. It's giving me videos in a resolution of 1280 × 720, but I used to be able to record in full HD. I  try following the instructions but don't see that in my settings.   Follow the below instructions to enable Group HD in 1080p:
Access Zoom via the web portal.
Click Settings in the navigation bar on the left of the screen.
Click on the Meetings tab.
Navigate to the In Meeting (Advanced) section.
Click on Group HD video to enable HD.
Select the Full HD (1080p) option.
Click Save.                                                                                                                                                                                                Could some one guide me?

The video image of one participate in my meeting does not show up.  She states that her camera is on.  She also states that she does not have this problem in other Zoom meetings that she attends.  Only my meeting.  No other participant has this difficulty.  any ideas?  Thank you!

I run meetings which are usually attended by 10 people.

I often will pin or spotlight one person.

On the recorded version of the. meeting this other person shows up on the recording only when they speak.

Is there a way to record the entire meeting with a split screen view so that when those who access the replay will see both me as well as the other participant who I've pinned or spotlighted at the same time?

Hi,

I am currently trying to take remove the passcode to allow people to enter my zoom meetings. It says "Locked by admin" so i am unable to make this change in my settings. After some research it said that an "Owner" of an account can make these changes but still i am unable.

Does anyone know how to to rid of this "Locked by admin" or how else i can turn off my entrance passcode for people to enter my meetings?

When I screen share from a zoom meeting, the zoom system is not recognizing my external monitor and automatically shares my laptop monitor. It also does not give me any options to choose which window on my laptop monitor that I want to share. Is there a setting I need to change in order for it to do so?

Hi all,

I am completely unable to re-order participant tiles during meetings with the latest (5.15.11.7239) Linux client, however this does work with the macOS tile. I cannot find any documentation indicating that this feature is not available on the Linux client, so I assume there may be an issue with my installation. Or does anyone know if this is not possible in the Linux client? Any tips or suggestions would be greatly appreciated!

Thanks

The Timer app (from Zoom) did not work in a breakout room. The app's control panel opened and functioned, but when I clicked "Start," nothing happened.

The app DID work in the main room of the same meeting.

Is this a known issue? Will it be fixed?

Thanks!

Versions: Zoom 5.15.7 on Macintosh Ventura 13.5