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apple products not allowing microphone usage in zoom

maryvancleve
Newcomer
Newcomer

‎2023-09-11 07:01 AM

I can not get my iPad nor can another coworker get her Macbook to allow microphone usage during a zoom meeting. We have completed all the recommended things to do on youtube and I have also spoke with m

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CarlaA
Community Moderator | Employee
Community Moderator | Employee

‎2023-09-20 01:05 PM

Hi @maryvancleve thank you for posting for the first time, and welcome to the Zoom Community!

 

I understand that you're having some issues with your microphone on iPad. Please try the following troubleshooting steps:
 
To review or change access to the camera, microphone, and other hardware features

  1. Go to Settings CarlaA_0-1695240227611.png

     

    > Privacy & Security.
  2. Tap a hardware feature, such as Camera, Bluetooth, Local Network, or Microphone.

The list shows the apps that requested access. You can turn access on or off for any app on the list.

 

Let me know if that helps!

 

 


Carla (she/her/hers)
Zoom Community Team
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