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What are Zoom Meetings?

Zoom Meetings are a simplified video conferencing solution for an optimized virtual meeting experience. Explore the Zoom Community's Recent Activity below to join the Meetings conversation and connect with other members. If you're still looking for support, browse our Zoom Meetings support articles or start a new discussion below!

Recent Activity

Zoom keeps crashing

My Zoom app keeps crashing for no reason (I don't know why). I've tried all the solutions on the internet (reinstalling, reboot, cleanup chaches, update, etc) but all of them don't take any effect, still "not responding". I even don't get any error c... Show more

My Zoom app keeps crashing for no reason (I don't know why). I've tried all the solutions on the internet (reinstalling, reboot, cleanup chaches, update, etc) but all of them don't take any effect, still "not responding". I even don't get any error code or troubleshoot so the crashed app doesn't let me know what is the problem. I'm very upset.
I hope someone can kindly help me because I have many schedules on it so I really really need this to be solved. The "Bolt" and "Contact Support" don't help me anything as bad as they are. Big thanks to all of you who can help me get away from this.


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reply-icon Latest Reply - 

Connection issues with Zoom Video SDK depending on internet provider

We have identified recurring issues in our integration with Zoom, specifically with connections to Zoom servers and websockets, which appear to vary depending on the internet provider being used. Technical context:Our implementation of the Zoom Video... Show more

We have identified recurring issues in our integration with Zoom, specifically with connections to Zoom servers and websockets, which appear to vary depending on the internet provider being used.

 

Technical context:

Our implementation of the Zoom Video SDK was built using Lit and integrated into our main application developed with Vue 3. The app is compiled as a website hosted on Firebase and is also available in mobile versions (iOS and Android) through a native webview implemented with Capacitor.

 

Issue details:

  • We handle over 400 sessions daily, and approximately 10% of these experience intermittent issues or complete connection failures.

  • These issues appear to be more frequent on certain days and less frequent on others.
  • The interruptions are highly correlated with the internet provider. Specific examples include:
    • In Colombia, users with ETB report numerous issues. However, they do not experience problems using platforms like Google Meet, suggesting a possible difference in DNS configurations or access to static files hosted by Zoom.
    • Starlink users worldwide have also reported similar interruptions.
    • In Venezuela, users with Wellcom (a fiber optic provider in Caracas) have experienced similar failures.

Key points:

  • These problems occur both in our implementation of the Zoom Video SDK and in the official Zoom app, indicating they are not related to our configuration or implementation.
  • We migrated from Twilio to Zoom in June of this year, so the stability of the service is critical to our operations and the continued growth of our business.

Please investigate internally to determine if there are connectivity issues related to specific regions or internet providers. We are open to providing further technical details or collaborating in additional testing to help resolve this issue.

 

Thank you for your attention, and we look forward to your prompt response.

 

Here is one of the error messages when the connection to the websocket fails:

GET https://zoom.us/wc/lsdk?topic=MTExMTExMTExMTExMS0xMTExLTExMTExMTExM...UPtYAtDhhXke1FkCUXNiM&lang=en...

net::ERR_CONNECTION_TIMED_OUT

 

-------

 

I'm unable to upload images with the errors, the interface says: "You do not have permission to upload images."


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Involuntary Disconnect: Zoom service will upgrade shortly, you will disconnect and rejoin in seconds

Hey Zoom thanks for messing up my meeting with your involuntary disconnecting and reconnecting me to an important meeting of my life because of your forced update. I'm in the middle of the meeting and there's no option to postpone to re-schedule the ... Show more

Hey Zoom thanks for messing up my meeting with your involuntary disconnecting and reconnecting me to an important meeting of my life because of your forced update. I'm in the middle of the meeting and there's no option to postpone to re-schedule the update. 

"zoom cloud service will upgrade shortly you will disconnect and rejoin" 
I wish there's a way here to attach the image/screenshot

The notification is like a time bomb that will suddenly pop-up without any notice then the countdown starts around only 20 seconds. You have no other choice but to be alarmed because you can't cancel it, can't postpone, can't do anything about it but to watch the clocking ticking down while being frustrated because there's no window or heads up to tell your co-workers that you will get disconnected. 



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Zoom on Mobile Phone rings when scheduled meetings start: How can you disable this?

Whenever I have a scheduled meeting in Zoom (for my Company's zoom instance, not my personal one), Zoom on my iphone starts to ring. I cannot see a setting to disable this. I do not want to disable notifications for phone calls or if someone calls me... Show more

Whenever I have a scheduled meeting in Zoom (for my Company's zoom instance, not my personal one), Zoom on my iphone starts to ring. I cannot see a setting to disable this. I do not want to disable notifications for phone calls or if someone calls me in Zoom.  Can I somehow turn just this scheduled meeting notification off?

 

This only seemed to start when I started at a new company that uses Zoom for meetings. I did not experience this in my personal Zoom scheduled meetings.

 

Thanks


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reply-icon Latest Reply - 

Attendees in Zoom Invite Not Integrating with Zoom Personal Contacts List

I just spent a great deal of time adding contacts in the Personal Contacts List because I didn't want to link to my gmail contact list. But, when scheduling a meeting, it doesn't seem to pull data from the Personal Contacts List. What am I missing? W... Show more

I just spent a great deal of time adding contacts in the Personal Contacts List because I didn't want to link to my gmail contact list.  But, when scheduling a meeting, it doesn't seem to pull data from the Personal Contacts List.  What am I missing?  What's the point of a Personal Contact List if you can't use it to invite people to a zoom meeting?


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The centre stage setting is not visible

I am working from a new imac and have followed all the advice i can find to turn off this feature. It all says top left, click on turn centre stage off. There is nothing in top left and i have been through every setting and menu bar, as well as searc... Show more

I am working from a new imac and have followed all the advice i can find to turn off this feature. It all says top left, click on turn centre stage off. There is nothing in top left and i have been through every setting and menu bar, as well as searching on zoom but cannot find anything on centre stage


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reply-icon Latest Reply - 

Scheduling Attendees list blank

Hello

 

On my Ipad, I have my contacts within the Zoom app. However, when I schedule a meeting and add attendees. It's blank I have to type out all the attendees. Rather than it pulling from my contacts list.

reply-icon Latest Reply - 

Support ticket

I have just raised a ticket on matters I need help with. All other contacts were blocked. The ticket has been marked as closed. How can I access support? I've tried phone & chatbot but there is always something which stops me

reply-icon Latest Reply - 

Scheduling Privileges

A user is sent updates whenever someone with scheduling privileges for their calendar, schedules a meeting on their behalf. How can I prevent the user from receiving updates when there are changes made in the schedule?

reply-icon Latest Reply - 

Issue with Exporting Registration Details for Meeting on 21st Dec

Dear Sir, I have scheduled a meeting for 21st Dec and am currently handling the registration. In the meeting registration section, I can see that 79 registrations have been completed. When I click on the 'View' button, I can see the individual regist... Show more
Dear Sir,
 

I have scheduled a meeting for 21st Dec and am currently handling the registration. In the meeting registration section, I can see that 79 registrations have been completed. When I click on the 'View' button, I can see the individual registration details. However, when I try to access the report through the Report section, no records are displayed.

It is important to export all the registration details into a single sheet, but I am unable to do so. I have attached the following snapshots: one showing the Meeting Registration (79 registrations), another showing the report page (which displays zero registrations), and one from the 'View' button showing individual registration details.

Please assist me in generating a single report that includes all the details available on the registration page.

 
Look forward your early response
 
Regards
Sudhir
 
 

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