video settings | Community
Skip to main content
J
Newcomer
JH14
Newcomer
January 9, 2024
Question

video settings

  • January 9, 2024
  • 1 reply
  • 133 views

Hi, I'm using an Apple iMac with a Logitech camera. Zoom version Version: 5.17.2 (28415)

 

My Zoom video camera is defaulting to wide angle view. I've gone into Settings. Video. Camera. clicking either the original ratio or HD options doesn't make a difference to view. My camera ratio was fine before Christmas any thoughts on how I can resolve this ? Many thank. 

1 reply

B
Newcomer
BeerattheParade
Newcomer
January 31, 2024

I have the same issue. Must be an "upgrade" by Zoom, but it sucks. I was using a high-level camera for my meetings and now my entire office is on display instead of my face. No way to change camera settings in Zoom anymore using their desktop app on a Macbook Pro. They messed this one up and I can't find any workarounds.

H
Newcomer
heleno
Newcomer
January 3, 2025

interesting, I have the opposite problem.  I just upgraded to a 2024 MacBook Pro from a 2017 version and now I can only see a headshot on zoom...I want a wide angle for exercise classes.  Would love to be able to choose and change.

Terms & ConditionsAccessibility statement
Copyright © Zoom Communications, Inc. All rights reserved.