Zoom Workplace

[knownayme]

Hello. Anyone with zoom workplace that can assist? I called zoom and apparently THIS plan does NOT include support!!! Yet they charge me EVERY month!
My problem is that I recently got a new PC. I have not been able to use or access zoom for months on my old PC. It's having issues. I want to install my plan on the NEW pc however when I log in, it does NOT allow me to do this. Any advice?