Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Lost Recording Issue

I received my complete recording but when I trimmed it incorrectly by accident, I hit "restore" in the "trash" but it hasn't restored it. Now I've lost the whole thing. Any suggestions? 

Webinar

When I am sharing my screen during a webinar I am unable to see the webinar controls at the bottom ie:  chat, questions, attendees, etc.   I need to be able to see questions coming in to answer them.   Thanks for your help

Panelist link not working

One of our panelists is unable to use her zoom panelist link. She receives an error message asking her to log in using a different account. She uses multiple email addresses for her work, but only one is linked to zoom. How can I rectify this situati... Show more

One of our panelists is unable to use her zoom panelist link. She receives an error message asking her to log in using a different account. She uses multiple email addresses for her work, but only one is linked to zoom. How can I rectify this situation?


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Customized registration form question not showing up

Good day everyone. I have an issue that I added some additional question fields to the webinar registration form, but after a few days, when the attendee wanted to register, the additional question fields were not showing up.I couldn't find any solut... Show more

Good day everyone. I have an issue that I added some additional question fields to the webinar registration form, but after a few days, when the attendee wanted to register, the additional question fields were not showing up.

I couldn't find any solutions online, so I'm looking for your kind advice here.
Thank you.


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Viewing Settings on webinars

Hello, I host regular online webinars with a series of speakers and panellists. I can't work out how to ensure that some of our webinar settings feed through to the recording of the event. For example, during our live webinars, we have the speaker im... Show more

Hello,

 

I host regular online webinars with a series of speakers and panellists. I can't work out how to ensure that some of our webinar settings feed through to the recording of the event. For example, during our live webinars, we have the speaker image of equal size next to their presentation to provide a better audience experience but when we watch the recording the speaker image is not adjacent and of equal size to the presentation, instead, it is very small and in the right-hand corner of the recording.

 

Is there a way to ensure that the recording reflects the live event?

 

Many thanks,

Catherine


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Resolved! Which plan should we use to live stream a client event?

Hi all We've been using the Pro license for a few years since Covid and only make use of it for normal client review meetings and office quick team meetings. We would like to stream our client event on 3 October (have never done this before). Don't e... Show more

Hi all

 

We've been using the Pro license for a few years since Covid and only make use of it for normal client review meetings and office quick team meetings. 

 

We would like to stream our client event on 3 October (have never done this before). Don't expect more than 500 people on the steam and about 400 in person on the day. 

 

Can someone please provide some advise on this? Which plan etc.? Best way of doing this. Clients can provide feedback on the day and ask questions, although it won't be answered live. They shouldn't be able show their video and no audio from their side. We won't have any polls. 

 

Your assistance will be greatly appreciated.


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Attendee report showing N/A for duration spent in session (Zoom Events)

When I download the standard report, "Event attendance details" in Zoom Events, I am seeing where people who are marked as attended have "N/A" listed for the duration spent in session. There are various attendee reports where up to 45% of the attende... Show more

When I download the standard report, "Event attendance details" in Zoom Events, I am seeing where people who are marked as attended have "N/A" listed for the duration spent in session. There are various attendee reports where up to 45% of the attendees are marked this way, but I cannot find an answer as to why. Any insight on why some people are simply not having their time spent tracked in the session?


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webinar polls

During a webinar, I launched a poll and ended it. After I ended it, I clicked "share" and it would not share the results. I then tried to launch another poll and the poll would not launch. I have never had this issue before. I have launched numerous ... Show more

During a webinar, I launched a poll and ended it. After I ended it, I clicked "share" and it would not share the results. I then tried to launch another poll and the poll would not launch. I have never had this issue before. I have launched numerous polls and shared results. Any idea what went wrong?


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To generate Zoom webinar reports you can only choose from webinars in a one month span

Hello,Why does Zoom webinar only allow a one-month span for selecting webinars from which to report? Is there any way to get around this? If you plan webinars a year's worth of webinars, you need to select webinars in a greater time span, both pre an... Show more

Hello,

Why does Zoom webinar only allow a one-month span for selecting webinars from which to report? Is there any way to get around this? If you plan webinars a year's worth of webinars, you need to select webinars in a greater time span, both pre and post-webinar. It's like the system was designed for companies that produce very few webinars. That's can't be the case. Here's an image that shows that Zoom only allows customers to select from webinars within one month.

 

zoom reports only one month.PNG


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Running Zoom on a smart tv

Hi All,

 

I am trying to find a smart tv, to which I can add a webcam/microphone, that we can use for videoconferencing. Anyone have any suggestions on smart tvs that have the Zoom app?

 

Thank you very much.

 

Peter

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