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Recent Activity

Invitations to zoom calls by spammers

Anyone else getting invitations to zoom calls from spammers?This used to happen a lot to me on other platforms, but it seems that they have now moved to Zoom instead! At least on the other platform it was very easy to report it as spam - but I don't ... Show more

Anyone else getting invitations to zoom calls from spammers?

This used to happen a lot to me on other platforms, but it seems that they have now moved to Zoom instead! 

At least on the other platform it was very easy to report it as spam - but I don't see that here - and the Zoom support AI bot can't handle it !! If anyone knows how to reach a human at Zoom HQ to flag this stuff, please let me know...

 

Here's the title of the latest one I've received:

 

Eblog Reveal: Auto Create Network Of High-Ranking Niche Sites Without Wordpress, SEO or Tech Skills & Earn $10k-$20k/mo Recurring Income

 

 


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Resolved! Not For Profit Webinar pricing??

We are a small Not For Profit using Zoom to run webinars for community. We only run around 4 meetings for under 100 people and 4-6 Webinars for 100-200 people a year. Wondering if there is Not For Profit pricing available for an organisation such as ... Show more

We are a small Not For Profit using Zoom to run webinars for community. We only run around 4 meetings for under 100 people and 4-6 Webinars for 100-200 people a year. Wondering if there is Not For Profit pricing available for an organisation such as ours that runs a small number of events. Zoom is a great accessible platform for our use.


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Blocking anonymous users, callers from joining webinar without registering

Hello,We are trying to keep anonymous users, and callers from joining our webinars without having to register for the webinar. We have about 2000+ people that attend an all-hands webinar. In these webinars that we host, we have attendees that show as... Show more

Hello,

We are trying to keep anonymous users, and callers from joining our webinars without having to register for the webinar.  We have about 2000+ people that attend an all-hands webinar.  In these webinars that we host, we have attendees that show as "anonymous" and sometimes there is inappropriate chat and Q&A from these anonymous users/callers.  These webinars are strictly for our employees and was wondering if there is a way that only their domain email could join the webinar.  Also possibly keep our users from forwarding the email so that other users cannot simply click the link and join the webinar.  We use SSO for Zoom.  We use the Zoom Workplace software installed on our computer's version 6.3.11 (60501).  

Thank you!


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Webinar - Can i see who is in the Waiting Room?

We run a weekly webinar and I often see participants joining VERY early. Is it possible to see who these participatnts are? I currently only see the number of people in the waiting room. I have been told by Zoom support that this feature is only avai... Show more

We run a weekly webinar and I often see participants joining VERY early.  Is it possible to see who these participatnts are?  I currently only see the number of people in the waiting room.  

I have been told by Zoom support that this feature is only availble for Zoom Meetings, but I have see references to this feature being available for Zoom Webinars.  Can anyone confirm if this is available?  We are running the latest version of the Zoom Workplace app on our PCs.  Thank you.


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Zoom Events Expo Livestream

We have been running events in the expo for a couple of years now, where exhibitors are using the live stream option to showcase to attendees that their expo booth is alive and ready to join. In the last few events, attendees who leave that expo boot... Show more

We have been running events in the expo for a couple of years now, where exhibitors are using the live stream option to showcase to attendees that their expo booth is alive and ready to join.  In the last few events, attendees who leave that expo booth, but then return at a later time do not see the livestream again - they only see the "space is active" logo.  In contrast an attendee that sits in the booth will continue to see the livestream.  Turning off the live stream and reactivating it will refresh for anyone in the booth, but again the same problem will arise if an attendee leaves and then rejoins the booth it will just show the "space is active" logo.

 

This was not a problem prior to a month ago, so trying to understand if a setting has changed with a release?


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Tip: How to maintain eye contact in Zoom

Hi Everyone, Here is some discussion on how to maintain eye contact in Zoom using a teleprompter (to see your audience). Watch: https://www.youtube.com/watch?v=Fj8iSq14Qq4&t=1316s About Office Hours: https://community.zoom.com/t5/Community-Help-Cente... Show more

Hi Everyone,

 

Here is some discussion on how to maintain eye contact in Zoom using a teleprompter (to see your audience).

 

Watch: https://www.youtube.com/watch?v=Fj8iSq14Qq4&t=1316s

 

            Rupert_0-1641432076325.jpeg

 

 

About Office Hours: https://community.zoom.com/t5/Community-Help-Center/Office-Hours/m-p/11565

 

Let me know if you have any questions.

 

Rupert

https://community.zoom.com/t5/user/viewprofilepage/user-id/3591

https://www.linkedin.com/in/rupertmcrae/

 

 

 


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Community Champion | Customer
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Frustrated…enable reactions and sharing pop ups.

I am about ready to scream. During meetings, I regularly get two pop-ups and I see no way to get it to stop. I am on a Mac running the latest OS and client updates. The first pop-up happens periodically throughout meetings, even appearing on shared s... Show more

I am about ready to scream.

 

During meetings, I regularly get two pop-ups and I see no way to get it to stop.  I am on a Mac running the latest OS and client updates.

 

The first pop-up happens periodically throughout meetings, even appearing on shared screens.


”Turn On Reactions: Zoom.us has turned off Reaction effects….”

 

Yet, o have reactions enabled, including gestures.  All I can do is close the pop-up…which reappears shortly thereafter.

 

The second one nags me whenever I am sharing my screen.  It also pops up on the share sometimes, other times on my non-shared screen.

 

”’zoom.us’ is Accessing your screen”

 

When I tap that one, it opens a Mac OS system settings screen where Zoom is already selected as being allowed.  Again…can’t get rid of it more than a coupla minutes and everything appears to be enabled.

 

Any ideas how to get these to stop?!


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Disabled "require attendees authenticate to join", Zoom still asks them to log in to join webinar

Hello! As described in the title, I'm having some issues around authentication. I am running a series of 4 webinars and, despite disabling the requirement that users log in to a zoom account to join the webinar, Zoom still requires it anyway. I have ... Show more

Hello!

 

As described in the title, I'm having some issues around authentication. I am running a series of 4 webinars and, despite disabling the requirement that users log in to a zoom account to join the webinar, Zoom still requires it anyway. 

 

I have tested this by attempting to join as an attendee using my personal account. When doing so, I get asked to log in to my Zoom account and then I am taken to the webinar sign up page and have to sign up again. When I do this, I get an email saying that my registration has been updated. I have received several complaints from customers who have encountered this issue and refused to sign up for a Zoom account so weren't able to attend, and some have said that even after logging in they couldn't join anyway.

 

Note that the webinar in question is a repeating webinar, with 4 instances taking place on a specific day of the week over the course of 4 weeks—although I don't see how this could be causing such an issue.

 

I have run dozens of webinars in the past and have never encountered this issue before.


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Event registrants change to no show before event started

Hi, recently some of our events that were set up to April changed the status of the registrants to no show but the events did not start yet. In some of the cases there was a practice by some of our reps but they did not start the event. How can we ma... Show more

Hi, recently some of our events that were set up to April changed the status of the registrants to no show but the events did not start yet. 

In some of the cases there was a practice by some of our reps but they did not start the event. 

 

How can we make sure it's not changing the status before the event starts? 


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Adjusting size of presenter when viewing webinar

I'm posting from the POV of a webinar attendee, not as a host/planner. I am using Zoom Workplace version 6.4.0 on Mac Ventura. I swear there used to be a way for me, as an attendee, to adjust the size of the presenter's camera view while they are sha... Show more

I'm posting from the POV of a webinar attendee, not as a host/planner. I am using Zoom Workplace version 6.4.0 on Mac Ventura. I swear there used to be a way for me, as an attendee, to adjust the size of the presenter's camera view while they are sharing their screen.  For example, you could have the presenter and their PowerPoint side-by-side, and drag to adjust the size of the presenter  relative to the size of their PowerPoint slide. Now all I see is the option to switch between the slide and a camera view up top that is so tiny you can barely make out the presenter's face. If you switch, then the shared PowerPoint is way too small.

 

I realize that if you go full screen, you gain some control, but this is awkward compared to the side-by-side view, requiring multiple clicks rather than just dragging to adjust. I swear I looked through all of the view settings and can't see a way to switch to a view that makes the presentation engaging -- in other words, you can clearly see the slides, and their face, side by side, at the same time.

 

I don't see an option to share a screenshot, so here's a link to a (heavily-redacted) one:

 

https://samoorman.smugmug.com/8th-Dist/Zoom-Screenshot/n-GshP5Z/i-FckMBMq/A

 

Thank you.


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