This weekend during an event when we went to split screen speaker.  The 'end-use' viewers all got a large ppt presentation and a tiny speaker view.  There was a little pop-up that gave instructions about customizing your own screen by dragging the adjustment bar in the beginning, yet the pop-up was only there for seconds? Many did not see it or even have time to read it.

It ended up being a big problem because no one could see the speaker and didn't know that they could or even how to drag the adjustment bar.  They were very upset and We didn't understand what was happening to them until finally, someone sent a photo of what they were seeing.

Is there a way to set a timer for the 'pop-up instructions' to be on the screen for a longer time?
Is there anything that we could have done in our settings that would have made their split screen truly split in half?

Thank you so much!

Drew

I'm using Zoom on an Enterprise account.

Everyone in my team has Zoom webinar and they all create and run webinars. The account owner (who isn't me) set up my team as a group. I am the manager of the group and a group admin on it.

Now I want to: 
1. Be able to see the webinars (upcoming and past) created by everyone in the group. 

2. Be able to run reports (registration, attendee, etc) on webinars created by everyone in the group.

3. Give some people in the group the permissions described in 1 and 2.

I've read https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0064983 Can I do 1, 2, and 3 by following those instructions or do I need to do something else? 

I need to create an automated tax invoice to go out to customers who register and pay to join our event. But Zoom Event has a problem with creating GST invoices for NZ events.  It cannot calculate NZ GST. So I went to do the tax invoice creation in Stripe, but Zoom is controlling it and it won't allow the invoice to go from Stripe.  How can we create the tax invoice in Zoom Events?  

Hey all,

I teach one-on-one through Zoom, and I use Calendly to allow students to schedule times with me. I frequently run into the message "This meeting is scheduled for" and some date and time in the past. I gather this is because the Calendly event synced to Zoom and made an event, which I then made recurring through Google Cal. This would make the event recurring in Google Cal, but not in Zoom, so Zoom thinks the event is in the past.

According to this article (https://teamdynamix.umich.edu/TDClient/30/Portal/KB/ArticleDet?ID=5624) I should simply find the meeting in my Previous Meetings list and make it recurring there, but none of my Calendly events appear in my Previous Meetings.

Any advice?

We are trying to re-enable the Attendee Count feature to allow attendees to see how many users are viewing a webinar, after previously disabling it. However, it now defaults to the disabled setting, and we are unable to re-enable it.

In a Zoom Webinar Practice Session, I have been following these steps:

1. Click "Participants."
2. At the top of the Participants panel, click the "Panelists" tab, then click "More."
3. Under "Allow attendees," select "View Participant Count."

Today, I tested it again in a "live" webinar, and it still defaulted back to the disabled setting. When I selected it, there was no change in the attendees' view. Upon exiting and rejoining the webinar, the setting was unselected again.

Are we unable to enable the Attendee Count view after it has been previously disabled? How can I make it default to show the Attendee Count in all future webinars?

Trying to verify our domain in zoom. Running into this error message: Domain verification failed "Your domain verification failed because of a misconfigured CName record. You can try verifying again or use another verification method." 

I have worked with the instructions from zooms article: https://support.zoom.com/hc/en/article?id=zm_kb&sysparm_article=KB0057580

And followed the support of this zoom article: https://community.zoom.com/t5/Zoom-Events-and-Webinars/Branding-Domain-Verification-Parameters/m-p/185649#M11753

Still having no luck getting the the domain verified. Thank you to anyone that spends the time to assist on this issue.

Hello

I'm a newbie with Zoom seminars and am trying to set one up.  All good so far, except that when I invite myself using an alternative email address as a speaker to test things, the link to 'Join' the event takes me to the Backstage (with "Off Air").  That's good, but when I do that, I see the "Start Webinar" at the top.  

How can I stop other speakers from starting the event (when that is surely what the host does)?

I am mindful that I've been using the same Zoom interface (as the host) but have signed out of it.  

Thanking in advance!

Ta

Neil

We want to host a Hollywood Squares event for our organization and I wanted to make sure I can create the functionality. We are creating a webinar with 9 panelists; however, we're unsure about adding two contestants. The panelists would be spotlighted so that they appear on the screen at all times, but we do want to see or hear the contestants as well as the host. 

When attendees register for our Zoom webinars, the country field in the registration form defaults to the United States when we are in Australia. This results in many registrants selecting the US as their country and not selecting a State, making us miss essential data and collecting incorrect data.

How can we set a default country for Webinar Registrations? If this is not possible, can Zoom detect Country and auto-default to the correct country?