Zoom Events and Webinars
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What are Zoom Events and Webinars?

Market and host interactive experiences with the Zoom Events all-in-one virtual event platform or host engaging webinars with Zoom Webinars. Explore the Zoom Community's Recent Activity below to join the Events and Webinars conversation and connect with other members. If you're still looking for support, browse our Zoom Events and Webinars support articles or start a new discussion below!

Recent Activity

Latest Posts Trending Posts Solved Unanswered

Resolved! Host not receiving email when someone registers for webinar

Hi... We are receiving webinar registrations that are to be manually approved. We've selected "Send an email to host when someone registers". The webinar has been set up with the Licensed account/email, but the Licensed host is not receiving these em... Show more

Hi...

 

We are receiving webinar registrations that are to be manually approved.  We've selected "Send an email to host when someone registers".  The webinar has been set up with the Licensed account/email, but the Licensed host is not receiving these email notifications.  Also, nothing is turning up in the Junk folder.

 

What are the likely things I may be missing?

 

Thanks!


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reply-icon Latest Reply - 

Add webinar registrant via API after webinar is over

We use Zoom's API via Make to send registrations to our webinars. Sometimes, we receive registrations after our webinars are over. We always make our webinars available on demand for that reason. Is there any way to still allow API submissions after ... Show more

We use Zoom's API via Make to send registrations to our webinars. Sometimes, we receive registrations after our webinars are over. We always make our webinars available on demand for that reason.

 

Is there any way to still allow API submissions after the webinar is already over? I know it is possible to register via registration page.

 

Via API, we are currently getting this error message: [3038] The webinar is over. You cannot register now. If you have any questions, contact the Webinar host.


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Error Message when Registering for Webinar

I created a webinar and sent out the invitation link, but people are reporting they are receiving an error message that states "this webinar is for authorized registrants only". I went into my settings and made sure in the registration settings that ... Show more

I created a webinar and sent out the invitation link, but people are reporting they are receiving an error message that states "this webinar is for authorized registrants only".  I went into my settings and made sure in the registration settings that it was set to automatically approve registrations, and it was.  Any idea what this means and how I can allow people to register?


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reply-icon Latest Reply - 

Cannot see webinar registrations

Hello, I followed the instructions to require registrations with name and email address to attend my webinar. I am having two problems. 1. Cannot find list of registrants anywhere-I have had at least 8 people say they have signed up. 2. Some people h... Show more

Hello, 

 

I followed the instructions to require registrations with name and email address to attend my webinar. 

 

I am having two problems.

 

1. Cannot find list of registrants anywhere

-I have had at least 8 people say they have signed up. 

 

2. Some people have said they did not even need to leave a name and email address when that's what I selected as a requirement.  When I use the link, I have to add my name and email to be registered. BUT I do not see myself as counted in the registration. 

 

What is going on here.  There is the link to my zoom account. Let me know what else would be beneficial to add. 

 

https://us06web.zoom.us/webinar/register/WN_G6fPtTzZRFavLYyPfg9mPw


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Resolved! Can a host anonymize Webinar attendee's name when the host unmutes them?

We usually record our webinars and share the recording. We do not want attendee's names to appear in the recording. If we unmute the attendee to speak, is there a way to set their name to Anonymous?

reply-icon Latest Reply - 

Resolved! Force all webinar attendees to remain anonymous

I want to make sure the panelists cannot see any attendee names, as well as the attendees not be able to see the names of others. I also want to make sure that the Q&A and Chat all names are anonymous. In other webinar platforms there is an option to... Show more

I want to make sure the panelists cannot see any attendee names, as well as the attendees not be able to see the names of others.  I also want to make sure that the Q&A and Chat all names are anonymous.

 

In other webinar platforms there is an option to force all names to anonymized. Is this possible in zoom webinars?

 

If so how?

 

Thank you


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reply-icon Latest Reply - 

Changing Webinar "Owner"

I have a team that runs regularly scheduled webinars for our department. We have one license in one name. We cannot get permission to pay for multiple licenses for the team to use. We have a new teammate that will begin setting webinars up for us and... Show more

I have a team that runs regularly scheduled webinars for our department. We have one license in one name. We cannot get permission to pay for multiple licenses for the team to use. We have a new teammate that will begin setting webinars up for us and handling all of the admin for it. It's frustrating that they cannot set things up without being the webinar licensed person. We should all be able to see the webinars we have scheduled. 

 

Anyway, what happens when we name her the webinar owner/licensed account person? Will the already scheduled webinars stay in place and she will "own" them? She's already listed as the alternative host. I just want to be sure we won't lose any of our stuff that's already scheduled. What about recordings? Will those remain available for the current webinar "owner"? Any tips and advice are greatly appreciated!


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Resolved! Zoom Events Maximum EVENT Duration

Hi everyone, Does anyone know the maximum Zoom Events event duration. I do not mean the maximum amount of time of a meeting or webinar session. I mean the maximum of the entire event. Our company was thinking of doing a month long event but we were n... Show more

Hi everyone,

 

Does anyone know the maximum Zoom Events event duration. I do not mean the maximum amount of time of a meeting or webinar session. I mean the maximum of the entire event. Our company was thinking of doing a month long event but we were not sure if that was possible. We will only have one or two sessions each day. The longest event I have done so far is 3 days so I was not sure and I cannot find it in the documentation. 

 

Thanks for any help you can provide. 

Andrew


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