Zoom Events and Webinars
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Recent Activity

Zoom & FB Live

I have had a zoom pro account for 4 years. Up until last Fall, I was able to go FB Live to a private group page, however that changed. I am not able to do so. Suggestions would be appreciated.

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Webinar host loses connection

I would like to understand what exactly would happen if I lose my internet connection during a webinar for which I am the only host (no alternative hosts or panelists). Would the webinar continue and panelists remain until I am able to join the webin... Show more

I would like to understand what exactly would happen if I lose my internet connection during a webinar for which I am the only host (no alternative hosts or panelists). Would the webinar continue and panelists remain until I am able to join the webinar again? 


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Screensharing as Background Issues

Has anyone come across this: Our alt. host for the last year have been able to screenshare/share slides as their background. But now when they go in the option is grayed out in the advanced options. - updated accounts- all listed as alt host on event... Show more

Has anyone come across this:

 

Our alt. host for the last year have been able to screenshare/share slides as their background. But now when they go in the option is grayed out in the advanced options.

 

- updated accounts

- all listed as alt host on events

- and one is even a licensed user in our hub

 

 

 


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Resolved! Zoom Webinar Livestream to YouTube - Stuck in audio loop

Hello! I used the "Livestream to YouTube" feature for the first time and had a bad experience: Every 20 seconds, it restarted the audio, overlapping on top of me continuing to present. You couldn't understand what I was saying because it was restarti... Show more

Hello! I used the "Livestream to YouTube" feature for the first time and had a bad experience:

 

Every 20 seconds, it restarted the audio, overlapping on top of me continuing to present. You couldn't understand what I was saying because it was restarting the webinar on top of me over and over again. After 3 minutes, I ended the event because it sounded like 10 of me talking over myself. Both the Zoom Webinar recording and YouTube livestream recording sound like this.

 

Has anyone else had this issue? Any fixes?


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Embedded PPT videos lagging/choppy in Webinar

I have a panelist presenting ongoing Webinars with us. When we reviewed her slides -- which included embedded videos -- with just the two of us in a Meeting, the audio/video synced up no problem. When we presented the actual Webinar on the day of, th... Show more

I have a panelist presenting ongoing Webinars with us. When we reviewed her slides -- which included embedded videos -- with just the two of us in a Meeting, the audio/video synced up no problem. When we presented the actual Webinar on the day of, the audio played smoothly but the video was choppy and lagging. These were embedded video files, not embedded YouTube links.

 

We are running a Webinar (I am Host, she is Panelist with co-host permission) and she is using a Mac (unsure which iOS). She's doing Advanced --> Share Portion of Screen (so she can still see her PPT Presenter View), and checking both Optimize Sound and Optimize for Video Sharing. We are recording the Webinar for asynchronous viewing. We have made sure both her Zoom and her PPT are fully updated. She is spot lit and keeps her camera on; my camera is off.

 

Please help!

 


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"Record active speaker with shared screen" is not working anymore

I have used "Record active speaker with shared screen" several times before to record online sessions where I teach a class using slides and where my picture is visible on the screen next to the slides. After the upgrade to Zoom workplace was install... Show more

I have used "Record active speaker with shared screen" several times before to record online sessions where I teach a class using slides and where my picture is visible on the screen next to the slides. After the upgrade to Zoom workplace was installed this is no longer working. The recordings now only shows the slides, not my picture/the active speaker.

Under "My recordings" the recorded file is still named "Shared screen with speaker view" but the speaker view is not there, only the slides. In addition to choosing "Record active speaker with shared screen" under Cloud recording settings, I also set the settings in zoom to record "speaker view" and "shared screen" and 

the two other recorded files show what they are supposed to, but not the "shared screen with speaker view". I should also mention that Zoom has crashed several times today when I have tried to record after the download of the upgrade. 

 


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Slide control not appearing in task bar

I'd like to use the slide control feature for an upcoming webinar. However, whilst doing a test webinar the slide control didn't appear in the task bar. I was sharing a PowerPoint presentation in full screen mode and it still didn't appear. Any advic... Show more

I'd like to use the slide control feature for an upcoming webinar. However, whilst doing a test webinar the slide control didn't appear in the task bar. I was sharing a PowerPoint presentation in full screen mode and it still didn't appear. Any advice would be greatly appreciated!


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ASL Interpretation / Recording

We're hosting a Zoom event and we'll have several ASL interpreters. They have a fee for recording the ASL interpretation, and we wanted to know if Zoom Events does indeed record the ASL interpreters or not when recording an event.

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Control Production Studio while backstage?

We are hosting a zoom event and want to be able to control the zoom production studio from backstage without joining the webinar ourselves. How can we do this? We are finding we have to start the webinar to set up production studio first which elimin... Show more

We are hosting a zoom event and want to be able to control the zoom production studio from backstage without joining the webinar ourselves. How can we do this? 

 

We are finding we have to start the webinar to set up production studio first which eliminates the waiting room. 

 

Help please! 


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Capturing my slides and speaker when screensharing in a webinar

Hello all. I am screensharing during a webinar, and every time I record, it only records the slides. I am using two screens, one is my laptop which is connected to my monitor using an HDMI. I am recording locally because I am listening in and wanting... Show more

Hello all. I am screensharing during a webinar, and every time I record, it only records the slides. I am using two screens, one is my laptop which is connected to my monitor using an HDMI. I am recording locally because I am listening in and wanting to record a language that is interpreted and don't want to edit in audio to video. The slides appear on my right monitor (laptop), and the zoom controls and participants appear on my left monitor (only after I click a button that says display webinar, otherwise, everything except the slides disappear). 

 

how can I record the speaker over my slides?


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