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FarioConsulting · 2025-01-18 09:54 AM

Hi,Since you are using Debian(Linux) .... could you try deleting the ".zoom" directory in your home folder and see if it resolves the issue

FarioConsulting · 2025-01-14 03:17 AM

Hi,Could you check that under account management > billing > current Plans > zoom phone > view/edit countries/regions, all countries are selected and ensure the calling plan is active.Also go to phone system management > users & rooms > profile , and...

FarioConsulting · 2025-01-14 03:14 AM

Hi,You can try using the TCP connection for screen sharing to resolve this issue. On your desktop app, go to Home > Settings > Share Screen > Advanced and enable the TCP connection option if it's not already enabled.

FarioConsulting · 2025-01-14 03:12 AM

Hi,You can also check the box at the top where content is shared...clicking on the three dots should reveal an option to annotate there as well

FarioConsulting · 2025-01-14 02:50 AM

Hi,You need to make sure that each user's profile has been updated correctly to reflect their license type. You will wan to Go to admin > users and ensure the correct license type that includes Zoom Phone is selected before trying to assign a calling...

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Re: Logged out & settings reset to default each time app is launched

Re: Service not included

Re: Can't see shared screen

Re: Missing annotation tool (pencil icon at the left bottom corner of screen) on ipad and iphone

Re: Changed package but no option to assign new packages to users

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