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Recent Activity

chat pop-up bubble during webinar

I've attended numerous webinars and zoom meetings over a few years and today a webinar I was attending was spoiled by a little pop-up bubble appearing each time a new chat message was received. I had to click the little x to kill it each time.My usua... Show more

I've attended numerous webinars and zoom meetings over a few years and today a webinar I was attending was spoiled by a little pop-up bubble appearing each time a new chat message was received. I had to click the little x to kill it each time.
My usual practice is to employ Alt-H to open the chat, position it at the left side of the screen and then make it disappear using the Esc key. Alt-H brings it back whenever I need it.  But today,  a continuous stream of new messages each triggered a pop-up bubble from the chat control at the bottom of the screen. Is this a new feature?

More importantly, how can I stop that? I haven't found anything in the application settings.


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Being added to webinars without permission

I'm being added to webinars i didn't sign up for by people i don't know. I don't know how they got my information but i got zoom meeting confirmations and reminders for webinars that I didn't sign up for.And the organizer is obviously very shady. The... Show more

I'm being added to webinars i didn't sign up for by people i don't know.

I don't know how they got my information but i got zoom meeting confirmations and reminders for webinars that I didn't sign up for.

And the organizer is obviously very shady. They use throwaway email addresses as their reply-to email adds. 

 

It's messing up my calendar cos these webinars are automatically added to my calendar.

Isn't this a privacy and personal data violation? How can I stop this?


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Panellists unable to respond to attendees

Hey! We host webinars which involve multiple speakers who join the session as panellists. For the chat, we set it up so that attendees can chat with hosts and panellists, and panellists can chat with everyone. We've recently found that occasionally s... Show more

Hey! We host webinars which involve multiple speakers who join the session as panellists. For the chat, we set it up so that attendees can chat with hosts and panellists, and panellists can chat with everyone. 

 

We've recently found that occasionally some panellists are unable to directly respond to messages from attendees, with all attendees' names being greyed out. This issue doesn't seem to have any rhyme or reason, with panellists being seemingly randomly affected by it - they can join the webinar one week and be fine, then find they have the issue the next. 

 

Does anyone have any suggestions as to what might be causing this? 


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HOW DO I SET UP A GD WEBINAR?

I paid $371 for Zoom webinar capability on May 5, 2025. Yet when I go into my account to set up a webinar, the only option I get is for me to buy yet another webinar capability. I'M REALLY TICKED ABOUT THIS. I've gone round and round with your sub-pa... Show more

I paid $371 for Zoom webinar capability on May 5, 2025. Yet when I go into my account to set up a webinar, the only option I get is for me to buy yet another webinar capability.

 

I'M REALLY TICKED ABOUT THIS. I've gone round and round with your sub-par chatbots, and I don't have a way to set up what I need and paid for.

 

Can someone - a REAL, LIVE PERSON - help me, please?

Melissa


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Webinar templates and polls

Several of my teammates and I use templates to schedule webinars. We just realized that the polls do not save with the template or are we missing something? We all don't want to have to add the polls to each of our templates.

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Allow on other devices, your sign-in request was denied on another device?

This is the error I get as administrator when I try to log into one of our accounts

 

"Allow on other devices, your sign-in request was denied on another device"

 

How can this be resolved

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Resolved! Zoom users

Hi, We are a nonprofit organization running webinars and meetings. Currently, we have two licensed Zoom accounts, but this requires the account holders to spend significant time starting and attending meetings that don't directly involve them. Given ... Show more

Hi,

 

We are a nonprofit organization running webinars and meetings. Currently, we have two licensed Zoom accounts, but this requires the account holders to spend significant time starting and attending meetings that don't directly involve them.

 

Given our limited number of meetings and webinars, additional licenses are not justifiable. When we create users with basic accounts, they seem to function independently, similar to if they were set up separately.

 

Is there a way to set up master/sub accounts to allow basic plan users to start meetings on behalf of the licensed accounts? Would recordings still function properly in this setup? Can we still exceed 40 minutes? And use our increased meeting capacity? 

 

We currently do not have the option for master/sub configuration. The advice suggests contacting our account executive for more information. How can I identify who our account executive is?


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"You cannot edit a poll when it has been launched"

Created a single session webinar, Live, with enabled Livestreaming. I have created a polling question for my live webinar in event. Once I launch that polling question in zoom workplace, I cannot create another. Just states "You cannot edit a poll wh... Show more

Created a single session webinar, Live, with enabled Livestreaming. I have created a polling question for my live webinar in event. Once I launch that polling question in zoom workplace, I cannot create another. Just states "You cannot edit a poll when it has been launched" which is confusing to me. How can I create an additional polling question? 


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Received Permission to Record Webinar to my Computer as Panelist, but Cannot Find File

Hello, I was a panelist in a webinar today. I requested permission from the host to record the webinar and received it. The red "record" function was active throughout the webinar and we received the audio notification that recording was in progress.... Show more

Hello,

 

I was a panelist in a webinar today. I requested permission from the host to record the webinar and received it. The red "record" function was active throughout the webinar and we received the audio notification that recording was in progress. After it ended, I did not see any indications that the recording was downloading to my computer, and cannot find the files. Is there any chance it could have saved to the host's cloud, or anywhere on their device? I have searched my computer for any zoom-related files, and have not been able to find it. I also checked the recording folder for the account I was logged into. 


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Can I Earn Certifications By Completing Zoom Trainings?

Can I Earn Certifications By Completing Zoom Trainings?