Hi Zoom Developer Community,

We are developing a medical seminar platform that integrates with Zoom. Previously, we used the **Zoom Webinar API** (`POST /v2/webinars/{webinarId}/registrants`) to register users programmatically. This worked great - users could register with one click, and Zoom automatically sent confirmation emails with join links.

Recently, we started using **Zoom Events (Webinar Plus)** for our seminars. We discovered that the standard Webinar API doesn't work with Zoom Events and returns error code 3000:

{"code": 3000, "message": "Registration has not been enabled for this webinar: xxxxx"}

We then tried the **Zoom Events Tickets API** (`POST /v2/zoom_events/events/{eventId}/tickets`), which successfully creates tickets. However, we found that **confirmation emails are not automatically sent** when using this API.

## Our Question

Is there any way to achieve the following with Zoom Events via API?

1. Register a user programmatically (one-click registration from our platform)
2. Have Zoom automatically send a confirmation email with the join link

We want to avoid implementing our own email system if possible, as this adds significant development and maintenance overhead.

## What we've tried

- Using the Tickets API with various parameters
- Searching for email-related settings in the API documentation
- Looking for webhook-triggered email options

## Our use case

- Medical professionals register for seminars on our platform
- We pre-fill their information (name, email, hospital, specialty) from their profile
- One-click registration improves user experience significantly

Any guidance on whether this is possible, or if there are planned features to support this, would be greatly appreciated.

Thank you!

Hi,

When using the Zoom Events Tickets API (POST /v2/zoom_events/events/{eventId}/tickets), tickets are created successfully, but no confirmation email is sent to registrants.

With the standard Webinar API (POST /v2/webinars/{id}/registrants), confirmation emails were sent automatically.

Is there a way to trigger automatic confirmation emails when creating tickets via the Zoom Events API?

Or is this a known limitation?

Thank you.

Hi Zoom Developer Community,

We are developing a seminar platform that integrates with Zoom. Previously, we used the **Zoom Webinar API** (`POST /v2/webinars/{webinarId}/registrants`) to register users programmatically. This worked great - users could register with one click, and Zoom automatically sent confirmation emails with join links.

Recently, we started using **Zoom Events (Webinar Plus)** for our seminars. We discovered that the standard Webinar API doesn't work with Zoom Events and returns error code 3000:

{"code": 3000, "message": "Registration has not been enabled for this webinar: xxxxx"}

We then tried the **Zoom Events Tickets API** (`POST /v2/zoom_events/events/{eventId}/tickets`), which successfully creates tickets. However, we found that **confirmation emails are not automatically sent** when using this API.

## Our Question

Is there any way to achieve the following with Zoom Events via API?

1. Register a user programmatically (one-click registration from our platform)
2. Have Zoom automatically send a confirmation email with the join link

We want to avoid implementing our own email system if possible, as this adds significant development and maintenance overhead.

## What we've tried

- Using the Tickets API with various parameters
- Searching for email-related settings in the API documentation
- Looking for webhook-triggered email options

## Our use case

- Medical professionals register for seminars on our platform
- We pre-fill their information (name, email, hospital, specialty) from their profile
- One-click registration improves user experience significantly

Any guidance on whether this is possible, or if there are planned features to support this, would be greatly appreciated.

Thank you!

Hi Team, 

We usually need to send bulk invited ranging from 1000 to 70K participants. 

I see an option of CSV in setting up email invite section. Wanted to know the format that is required for the CSV file and also how many invites can be sent at once. 

Regards,

Suparna Chakraborty

Hello, 

I have purchased a zoom events licence. 

I desperately require help in setting up a Zoom Event. My requirements are:
Setting up three simultaneous sessions.
Setting up the event in a way so people can land on the lobby page and choose a session they would like to attend (there will be 3 simultaneous sessions going on)
Setting up a way to send speakers for each session a different sign up link so they can be granted host/co-host access and can share their screen.
Setting up a link for attendees so they can just click the link, which leads them to the lobby and they can choose which session they want to enter.
Allowing other people to edit the event and help host it.

How do other people editing the event access the back end to edit, apart from the link initially sent?

Additional info that would also be really helpful:
How do recordings work for each session? I know they can be viewed directly from the lobby after it ends but can a time limit be set where it can be stopped after 30 days?


Pretty please, if somebody could reach out and help guide me through this process, I would be eternally grateful. Please help with clear directions or if possible, and not too much trouble, screenshots. 

Thank you!

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply updating the code on Zoom’s end. By changing the line METHOD:PUBLISH to METHOD:REQUEST in the .ics file, this would fix the problem for many users.

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form?

I have Questions & Comments as optional and I'd like to see that information in the emails that send to me whenever someone registers.

How can I do this?

I'm testing Events/hub with a full meeting single session. THe default email event reminder notification (one week, one day, one hour) is set up. My attendees are not receiving the one day before notification, but are getting the 1 hour before notification. The one week before in this case is not relevant. 

I did a test, making it 24 hours and 48 hours before, and it just missed the 48 hour target notification. 

What is going on? The notifications are pretty important. I have multiple testers, including myself, and the experience is across the board. Thanks!