Zoom Events and Webinars
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Recent Activity

Please stop the spam accounts!

I keep getting webinar registration emails that i never opted in for. How do you stop people from registering you for webinars you didn't sign up for? They contain no unsubscribe buttons or report to spam and are AI related. Super annoying........ Show more

I keep getting webinar registration emails that i never opted in for. How do you stop people from registering you for webinars you didn't sign up for? They contain no unsubscribe buttons or report to spam and are AI related.  Super annoying........

 

 

 

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Zoom Events Email Builder

Can you please add the resources to the registration content block for emails? That way we can email the links to resources in advance of the meeting/webinar.

CSV Imports and Language Options

Is it possible to specify the language of your webinar attendees so that when you import them into zoom, they are sent the webinar confirmation email in their preferred language? (In our case we want English or French)If yes, where do you configure t... Show more

Is it possible to specify the language of your webinar attendees so that when you import them into zoom, they are sent the webinar confirmation email in their preferred language? (In our case we want English or French)


If yes, where do you configure that email?

 

There is also no guarantee that any/all attendees have a zoom account.

 

Thx.


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.ics file not saving in primary Outlook calendar

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply ... Show more

After receiving an event invitation via email and clicking the link to download the .ics file for Outlook, a separate calendar titled "untitled" is automatically created. Could Zoom modify this behavior? This issue can be resolved globally by simply updating the code on Zoom’s end. By changing the line METHOD:PUBLISH to METHOD:REQUEST in the .ics file, this would fix the problem for many users.


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Registration Form Fields to Show in Email Notifications (More than just name and email)

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form? I have Questions & Comments as optional and I'd like to see that information in th... Show more

How can I get the zoom meeting registration emails that are sent to me as the host of the meeting to include all of the information I request on the registration form?

 

I have Questions & Comments as optional and I'd like to see that information in the emails that send to me whenever someone registers.

 

How can I do this?


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How to stop unwanted webinar invites I never signed up for

A company that I used to subscribe to receive a service from, but I have since cancelled, is continuing to add my name and email details to register to new webinar series. The company is then using this as an excuse to try to continue to charge my cr... Show more

A company that I used to subscribe to receive a service from, but I have since cancelled, is continuing to add my name and email details to register to new webinar series. The company is then using this as an excuse to try to continue to charge my credit card to attend and view the webinars.

 

I never signed up for the webinars and I do not want to receive these spam emails.

 

How am I able to unsubscribe from these webinars that I never signed up to? (a fraudulent company is using the invites as an excuse to try and charge me for attending the meetings!)

 

 

 


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Zoom events/sessions/Event hub

I'm testing Events/hub with a full meeting single session. THe default email event reminder notification (one week, one day, one hour) is set up. My attendees are not receiving the one day before notification, but are getting the 1 hour before notifi... Show more

I'm testing Events/hub with a full meeting single session. THe default email event reminder notification (one week, one day, one hour) is set up. My attendees are not receiving the one day before notification, but are getting the 1 hour before notification. The one week before in this case is not relevant. 

 

I did a test, making it 24 hours and 48 hours before, and it just missed the 48 hour target notification. 

 

What is going on? The notifications are pretty important. I have multiple testers, including myself, and the experience is across the board. Thanks!


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Zoom and Learnworlds Platforms

Hi. I am using zoom to host webinars for a Learnworlds platform. At the moment I am struggling to get Learnworlds to recognise the resgistration link from zoom. Does anyone have experience with this who can advise? Many thanks 

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Unable to register for public webinars with my free Zoom account.

I am unable to register for public webinars with my free zoom account. I am trying to join a public webinar hosted by Aurora Energy: https://auroraer.zoom.us/webinar/register/1817338665272/WN_Za6zPKuiQEubkfNhvOTW1g#/registrationHowever, when I enter ... Show more

I am unable to register for public webinars with my free zoom account. 

I am trying to join a public webinar hosted by Aurora Energy: 

https://auroraer.zoom.us/webinar/register/1817338665272/WN_Za6zPKuiQEubkfNhvOTW1g#/registration
However, when I enter my registration information, I get an error saying "This webinar is only for authorized people. Register with a different email address". Although the webinar is clearly a public webinar, and the email adress I use for registration has a free zoom account associated with it. 

I have raised this issue with Zoom in several tickets over the last few months, without getting any helpful response. Now my tickets are simply being closed whenever I create them. 

Anyone else has similar problems, or is there anyone with a free zoom account who has actually been able to register for a public webinar? 


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Registrants for Webinar Stuck in Registration Loop

Hello everyone, Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, ... Show more

Hello everyone,

 

Our team has a re-occurring webinar set up for the rest of the week, and today, many of our registrants are stuck in registration login loops, where they are told that they are not registered when they try to enter a webinar session, and told to re-register. And the loop goes on and on. This loop is also occurring on both desktop and mobile. We've tried incognito or clearing the cache, and it still does not work.

 

I have read that this issue was resolved in April 2023 following a bug with custom questions not being answered during registration, but we have no custom questions set up on our registration forms.

 

Is anyone else having this issue recently or can assist an easy way to get out of this loop? We would like to have this resolved by tomorrow morning the earliest.

 

Thank you.


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