Zoom Events and Webinars
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Recent Activity

Resolved! Zoom Events Hub - No Access

I recently purchased Zoom Events, but I don't have access to create a new event via the hub. See the video below https://www.loom.com/share/ddd16a5f8ddc4d3ea49940dd0e8af701 Please help me resolve this issue as I have several events I need to schedule... Show more

I recently purchased Zoom Events, but I don't have access to create a new event via the hub. See the video below

 

https://www.loom.com/share/ddd16a5f8ddc4d3ea49940dd0e8af701

 

Please help me resolve this issue as I have several events I need to schedule.

 

Thank you.


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Start / stop recording during a Zoom Sessions event

We are running a webinar via Zoom Sessions. Where is the ability to start or stop the recording manually? The recording controls are not present in their usual location! If the "auto-start" was not configured beforehand, you cannot change this withou... Show more

We are running a webinar via Zoom Sessions. Where is the ability to start or stop the recording manually? The recording controls are not present in their usual location!

 

If the "auto-start" was not configured beforehand, you cannot change this without restarting the ongoing session either.


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Zoom Webinars- Any way to limit it so only specific email addresses can register?

Hello

 

Im holding a webinar for our members but i want to limit it so only our members can register for it. Is there a way to do so?

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license question

I currently have a Webinar 3000 license.  Does my backup also need this type of license, or can it be a Zoom workplace license?

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Resolved! Recurring Webinar Series setup help

We are having a webinar series soon. It will be over 4 days and 2 webinars a day. What is the best way to setup and have clients register? I'd rather the clients not register 8 times for the webinar. I can create a form on my website for the registra... Show more

We are having a webinar series soon. It will be over 4 days and 2 webinars a day. What is the best way to setup and have clients register? I'd rather the clients not register 8 times for the webinar. I can create a form on my website for the registration if that will help the process.


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Zoom events hub -- bulk download of survey results

I'm a little taken aback that as a coordinator of events/seminars on the hub, I can't download seminar feedback (survey) in bulk for all seminars -- I have to go into each individual seminar (40) and combine them? That seems insane and quite fixable! Show more

I'm a little taken aback that as a coordinator of events/seminars on the hub, I can't download seminar feedback (survey) in bulk for all seminars --  I have to go into each individual seminar (40) and combine them? That seems insane and quite fixable!


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Links Shared In Chat Not Clickable For Webinar Attendees

Many of my Zoom webinar attendees reported that the links that I was shared with them on Chat were not clickable and they were also not able to copy that. I have been conducting webinars for months and same links with htpps:// I have been sharing sin... Show more

Many of my Zoom webinar attendees reported that the links that I was shared with them on Chat were not clickable and they were also not able to copy that. 

 

I have been conducting webinars for months and same links with htpps:// I have been sharing since then.  But this issue was reported yesterday by many of the participants.

 

I got the testing done and found that issue was existing for all the users who are accessing Zoom using Androp Mobile. Their broswer and Zoom app are  uptodate.

 

Links are clickable on laptops and iphone.

 

One more observation I found in the testing that the issue is only for WEBINAR that is accessed by Android Mobile users. Same users are able to click links if shared in Zoom meeting.

 

So clickability issue is with Zoom webinar product used in Android mobile user.  

 

Please let me know if someone any resolution as it directly impacts by enagement with the attendees. 

 

{Update July 11th 2024}   Android app version 6.1.0 with the fix has been released on Google Play Store as well. I found that users who are using the updated app are not facing the issues anymore. Thank you Zoom team. 


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Zoom Webinar registration form embedded in webpage

Hi Team,

I have embedded in a zoom registration in my webpage, but after submission it shows error like "refuse to connect"

Why can I assign myself both webinar and session

Hello, I have this assigning problem here.My account is a Pro type. I use webinar for a quite a long time.Recently, my client ask me to add breakout session in the webinar.After some research, I found I have to buy zoom session to have this feature.N... Show more

Hello,

 

I have this assigning problem here.

My account is a Pro type. I use webinar for a quite a long time.

Recently, my client ask me to add breakout session in the webinar.

After some research, I found I have to buy zoom session to have this feature.

Now my webinar is already been created and there are already registrants. I need to concert the webinar to session.

After purchase the session, I cannot assign my account with session.

The odd thing is, other account can, but not for my account which is the owner.

Appreciated if any one could spot the problem, and help to solve the problem

Thanks.

 

 

 


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Resolved! Not For Profit Webinar pricing??

We are a small Not For Profit using Zoom to run webinars for community. We only run around 4 meetings for under 100 people and 4-6 Webinars for 100-200 people a year. Wondering if there is Not For Profit pricing available for an organisation such as ... Show more

We are a small Not For Profit using Zoom to run webinars for community. We only run around 4 meetings for under 100 people and 4-6 Webinars for 100-200 people a year. Wondering if there is Not For Profit pricing available for an organisation such as ours that runs a small number of events. Zoom is a great accessible platform for our use.


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