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Recent Activity

Local reconrding

I was trying to record a webinar interpreted in Portuguese locally, as a panelist, and the recording was interrupted with a message of insufficient disk space, but I had more than 60G unused. I tried on another Mac computer and the same happened.I am... Show more

I was trying to record a webinar interpreted in Portuguese locally, as a panelist, and the recording was interrupted with a message of insufficient disk space, but I had more than 60G unused. I tried on another Mac computer and the same happened.

I am very used to doing this, and it never happened before. 

I'd appreciate any heplp


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Displaying survey results during demonstration in a conference

Під час демонстрації результатів опитування тільки організатор та соорганітор можуть бачити кількість проголосувавших за те чи інше питання. Решта учасників можуть бачити тільки відсоток від загального складу учасників, що брали участь у голосуванні.... Show more

Під час демонстрації результатів опитування тільки організатор та соорганітор можуть бачити кількість проголосувавших за те чи інше питання. Решта учасників можуть бачити тільки відсоток від загального складу учасників, що брали участь у голосуванні.
Будь ласка, зробіть можливим для учасників також бачити кількість проголосувавших як і для організатора конференції. 

During the demonstration of poll results, only the organizer and co-organizer can see the quantity of people who voted for a particular question. The rest of the participants can see only a percentage of the total number of participants who took part in the vote.

Please make it possible for participants to see the quantity of voters as well as for the conference organizer.


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Відображення результатів опитування під час демонстрації в конференції

Displaying survey results during a conference demonstrationПід час демонстрації результатів опитування тільки організатор та соорганітор можуть бачити кількість проголосувавших за те чи інше питання. Решта учасників можуть бачити тільки відсоток від ... Show more

Displaying survey results during a conference demonstration


Під час демонстрації результатів опитування тільки організатор та соорганітор можуть бачити кількість проголосувавших за те чи інше питання. Решта учасників можуть бачити тільки відсоток від загального складу учасників, що брали участь у голосуванні.
Будь ласка, зробіть можливим для учасників також бачити кількість проголосувавших як і для організатора конференції. 

During the demonstration of poll results, only the organizer and co-organizer can see the number of people who voted for a particular question. The rest of the participants can see only a percentage of the total number of participants who took part in the vote.

Please make it possible for participants to see the number of voters as well as for the conference organizer.


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webinar setting

I am trying to broadcast a webinar or meeting to a facebook group Live session - so we can have both screen share and my picture.. They have disabled third party app integrations but still take RTMP connection which I set up. I tried through the live... Show more

I am trying to broadcast a webinar or meeting to a facebook group Live session - so we can have both screen share and my picture..  They have disabled third party app integrations but still take RTMP connection which I set up.  I tried through the livestreaming app and also set up the RTMP on a scheduled webinar. 

 

 I am getting this error both ways, any advice?  I have already restarted and reset the connections several times - error failed to connect to zoom services.  Please refresh the app. Logging out of all streaming platforms and adding these again may solve the problem. If the error persists, contact support.


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Webinar Q&A access after webinar subscription ends

I am a Zoom one pro subscriber. I recently had a webinar subscription for a month but that ended after my webinar was complete. I am still a pro subscriber. I need the Q&A from the webinar. However, it seems like I cannot access it now that my webina... Show more

I am a Zoom one pro subscriber. I recently had a webinar subscription for a month but that ended after my webinar was complete. I am still a pro subscriber. I need the Q&A from the webinar. However, it seems like I cannot access it now that my webinar subscription has ended. Is there anything I can do (I don't need the webinar subscription again for the moment). There are people waiting on answers which could not be addressed in the timeframe of the webinar. Any help appreciated - thanks!


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Gathering and displaying Events

Hi, I seem unable to find this feature, so I will assume I'm blind or it does not exist. I'd like to gather and display collected data from the Events that happens during a call within Contact Center. Specifically what IVR menu options a caller selec... Show more

Hi,

 

I seem unable to find this feature, so I will assume I'm blind or it does not exist.

 

I'd like to gather and display collected data from the Events that happens during a call within Contact Center. Specifically what IVR menu options a caller selects while in the flow.

I know I can see this on each engagement individually, but I do not see a option to look at this data on several engagements throughout a timeframe.

 

Does this option exists, and if it does not, are there any ways to work around this?


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