Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

Phone sign in

I cannot sign in to zoom phone on 2 mobile phones using same email, why? but i can sign in on several laptop with thesame accout

Glappy by Listener
  • 2 replies

Split conference call

When on an audio conference call on the Windows desktop client, is there a way to split a conference call. For example, if I am part of a 3 person audio conference, I would like the ability to split the conference call so that I am speaking with 1 pa...

Dialing 311 - City services

HelloOur phones in San Jose, when dial 311 it sends us to the Milpitas City Hall services information. Is there any reason its not going to the San Jose services?

Can't Find option to start brand campaign for SMS

Hi there,I can't find the "SMS Campaigns" button under the "Advanced" setting as the zoom admin.See screenshot.Does anyone know if that means our business is not required to register? I wouldn't imagine so but just wondering.

jason10 by Listener
  • 2 replies

SMS Texting Rules

We're a small organization dealing with parents and prospective parents. If we're sending a simple SMS, are we required to put the STOP line in every text? We probably send three texts a week on an individual basis.

SMS error: "Message could not be sent"

After months of trouble-free phone and SMS service (primarily to say that I'm not a new user), this morning all of my text messages result in "Message could not be sent" errors: Not sure if this is related to the 10DLC "campaign registry" issue, or j...

Ray_Harwood by Community Champion | Customer
  • 2 replies

Ring settings for delegate

How can we change the settings so that my phone only rings as a delegate after a certain number of seconds. Now all calls immediately ring simultaneously on the main line and my delegate line and we would like to change this so that calls first ring ...

12325 by Listener
  • 2 replies

Resolved! Cannot receive incoming calls.

New customer. Single line. I wanted to have all incoming calls ring on my phone and not go through the auto attendant. Finally figured out how to unassign the company number from the auto attendant to myself. In the process I have somehow caused my n...