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Phone System
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What is the Zoom Phone System?

Zoom's enterprise phone software is the scalable cloud phone solution for businesses of all sizes. Explore the Zoom Community's Recent Activity below to join the Phone System conversation and connect with other members. If you're still looking for support, browse our Zoom Phone support articles or start a new discussion below!

Recent Activity

CCX 400 Zoom Phone Appliance

Anyone hear anything official from zoom on zoom phone appliance for the CCX 400? It was listed in the release of 5.11.0, but doesnt seem to provision, nor is it listed on the page for officially supported poly phones. Our organization mostly ordered ...

Zoom Port Out/Away Question

Hi there, I have a Zoom phone number that I am porting out - I don't know whether the number is a CAT A or a CAT C. Can anyone please advise? Max.

Blind Transfer on Auto Forward to external number

Im trying to split test between to Zendesk talk and Aircall.Ive built a call que with 20 user, 10 auto forwarding to 1 external number (aircall), 1 to another external number (zendesk). its on a 45 second round robin between users. The zoom number is...

Zoom Call handling for external calls

Hi All, I am new to Zoom and our companies Zoom system. We are having a issue with the Call Handling for external calls. We have set the Call Handling Ring Mode to "Sequential" and this works as expected when receiving internal calls. I.E. It calls t...

Introducing the NEW Community Champion Program